This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
We started to notice some body issues -rear side fenders popping out, the front grill popping out, , the inside screen would go blank, fuel tank lid pops open. As if this was not enough - we then encountered more issues - sunroof was falling on our heads, the step up railing is falling apart....WAIT- there's more - paint coming off the hood...And to top it all off - there is a cracking noise thru the inside. We cannot control the noise. We lose all function and use of controls (radio, climate, etc.).
Since purchasing this vehicle in January of 2023, it has been to the dealer three times to repair a failed blind spot monitoring system and rear cross traffic alert system due to corroded pins in the connectors of the sensors. According to the dealer, this is due to the connector utilizing only four of eight pins which leaves four pins unused and open to corrosion. On the third trip in, the dealer applied, "super glue" to try and prevent any future corrosion. While there was not a specific accident related to this, I do believe this has the potential to cause issues in the future if not properly addressed by Ford. See attached pdf from dealer for additional supporting information.
The contact owns a 2022 Ford Expedition. The contact stated that while her husband was having a light bulb replaced, the dealer became aware that the electrical wiring was damaged due to rodents chewing on the wiring insulation. The vehicle was repaired but the failure persisted. There was no warning light illuminated. The manufacturer was notified of the failure. The failure mileage was 22,489.
The contact owns a 2022 Ford Expedition. The contact stated while driving at various speeds, the infotainment screen went blank without warning. Occasionally the vehicle would inadvertently shut off once the screen went blank. The contact stated that the adaptive driving system feature would independently active, causing the vehicle to jerk out of the driving lane, and the contact would temporarily lose control of the vehicle. In addition, the contact stated that the vehicle would independently surge forward upon depression of the brake pedal without warning; while in reverse(R) or drive(D). The vehicle was taken to the dealer on multiple occasions however, the parts to repair the vehicle were on backorder. The contact filed a complaint with the manufacturer. The vehicle was not repaired. The failure mileage was unknown.
For the fourth time our brand new Ford Expedition has had a issue with the SYNC radio B&O Sound system. It initially started out where the 15.5 inch screen locked up and no radio, Bluetooth would work and couldn-??t even control climate. The dealer got to see this first hand and had no interest in investigating. Now the last three times has been a HORRIFYING pop and extremely loud static and popping like fire works inside the car. Two of the three times luckily my wife wasn-??t driving. The most recent time this happened as we were driving down the road and THANKFULLY no car was in the opposite lane as it caused me to jump and swerve because i though we had been hit. This could have ended very badly under the wrong timing and especially with my 4 year old and infant in the car which they also started screaming because it was ear piercing. After a little investigation I have come to see this is no new issue with the Ford Sync B&O sound system. Some people have stated the dealers complimentary changed the amplifiers and seemed to have solved the problem. Sadly the two dealers in my area will not even look into it unless the problem is currently occurring. The bad part is that the next time it does occur could be detrimental to the life of my wife and kids!
The contact owns 2022 Chevrolet Expedition. The contact stated that while driving at various speeds and activating the turn signals, the turn signals would temporarily blink excessively fast, which indicated a turn signal failure. The vehicle was taken to an unknown local dealer, who was unable to duplicate the failure. No service was performed. Additionally, the contact stated that while the adaptive cruise control mode was activated, the vehicle accelerated unintendedly and nearly hit a pedestrian. The contact stated that he had not engaged the Resume button at the time of the failure. The contact also stated that while reversing, the rearview camera was inoperable. The cause of the failures were not determined. The vehicle was not diagnosed nor repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was 6,000.
I just had the same issue described in the forum listed below. Extremely loud max volume screeching static through the speakers. Tried turning the car off and on several times, tried turning the radio off, tried switching to Serius xm radio, nothing would make it stop and it was completely unsafe to drive it like that. It was too loud to hear anything else over it and it was so jarring. I now have a headache and i-??m nervous to drive it for fear of it happening again. My husband had to disconnect the battery to get it to stop. I have a video but it doesn-??t seem like I can upload it here, only pics. https://www.f150gen14.com/forum/threads/extremely-loud-electrical-pop-followed-by-loud-static.9591/page-4
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- Lincoln University, PA, USA