This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2022 Ford Expedition. The contact stated while driving at various speeds, the infotainment screen went blank without warning. Occasionally the vehicle would inadvertently shut off once the screen went blank. The contact stated that the adaptive driving system feature would independently active, causing the vehicle to jerk out of the driving lane, and the contact would temporarily lose control of the vehicle. In addition, the contact stated that the vehicle would independently surge forward upon depression of the brake pedal without warning; while in reverse(R) or drive(D). The vehicle was taken to the dealer on multiple occasions however, the parts to repair the vehicle were on backorder. The contact filed a complaint with the manufacturer. The vehicle was not repaired. The failure mileage was unknown.
While the vehicle is in 2 wheel high, it operates as all the hubs are locked or there is a severe transmission issue. On turns which causes safety issues when trying to navigate corners. My wife hit a curb because of the issue. It causes a severe drag and terrible sound. It also has extremely rough shifting. We had a 2019 Navigator with the same drivetrain that had issues that eventually had to have the motor replaced with less than 10,000 miles.
The contact owns a 2022 Ford Expedition. The contact stated while driving approximately 15 MPH, she heard an abnormally loud sound coming from the vehicle. The contact stated no warning light was illuminated. The contact was able to park on the side of the road and safely exited the vehicle. The vehicle was not drivable. The contact towed the vehicle to the local dealer, where it was diagnosed with needing a hose from the radiator to the transmission to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 6,000.
A D V E R T I S E M E N T S
- Redlands, CA, USA