This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2021 Ford Expedition. The contact stated that the vehicle was difficult to steer and was pulling to the left and to the right. There was no warning lights illuminated. The EPAS system was turned off by the owner. The vehicle was taken to an independent mechanic for an alignment. The vehicle was repaired but the failure recurred. The contact received notification of NHTSA Campaign Number: 24E055000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact requested a buy back, but the vehicle failed to meet the requirements. The approximate failure mileage was 24,000. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Carthage, IL, USA