This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving down the highway I heard a noise of something on the roof of my car I looked in the rear view mirror and saw a chrome piece blowing along the road. When I got to my destination I noticed the roof rack front rail cap was missing on the passenger side. The drivers side was secured and not loose. I did see a recall for a 2017 explorer for the same issue but nothing for my car
The contact owns a 2020 Ford Expedition. The contact stated while driving approximately 35 MPH and going down a hill, the vehicle experienced unintended acceleration. There was no warning light illuminated. The contact stated that the power steering operated as needed however, the brakes failed to operate as needed. The contact steered through an intersection as the vehicle continued to accelerate. Additionally, the Forward Collision Avoidance systems had not activated. The contact attempted to apply the parking brake however, the parking brake failed to engage. The contact stated that the vehicle then decelerated independently and she was able to stop the vehicle. The vehicle was towed to a hotel. The vehicle had not been diagnosed by a dealer or independent mechanic. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 7,000.
While traveling at highway speed on I-95 North around 10AM, the vehicle brake quickly and abruptly activated which reduced the vehicle speed by 15-20 MPH. Within seconds, the vehicle returned to previously set speed with Adaptive cruise activated. This incident occurred while passing a tractor trailer truck. The truck was in the center lane and I was passing on the far left lane. As I started to pass the truck, the brake activated when within 10-20 feet of the truck for a moment then returned to previously set speed (75 MPH). This happened so quickly and unexpectedly, I did not notice any warning indicators on the dash display. Fortunately there were no vehicles closely behind me so there was little risk of an accident this time! Due to this incident, I have not used adaptive cruise since nor have I taken the vehicle to a dealer.
The power running board on the passenger side is malfunctioning. Twice it has opened and then started shutting with the door open and my child's good on it, almost closing with their foot in it. I have taken it to the dealer but they could not replicate the issue. I am taking it in again next week. The vehicle was not turned on and was in park.
The vehicle shakes/vibrates when driving over 65mph, gets worse the faster you go. Seems worse in the middle of the vehicle. Took it to Ford dealer we purchased from and they couldn't find an issue, just said its something with the tires or rims. Took it to local Ford dealer and same thing, said it was rims or tires giving vibration. Brand new vehicle!! should be a smooth ride, and dealer has no idea why it does this, and has no solutions other than good luck. Started last summer, after the vehicle was towed. Dealers didn't notice any damage or anything notable underneath the vehicle.
Back up camera stopped giving any warning and distance to objects. If not aware of this it could cause the car to strike and object or another vehicle.
While driving on a clear day on the interstate (no other cars around me) the rear portion of the vista panoramic sunroof exploded, sending glass everywhere.
A D V E R T I S E M E N T S
- Ashland, MA, USA