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9.6

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
900 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2020 Ford Expedition brakes problems

brakes problem

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2020 Ford Expedition Owner Comments

problem #1

Apr 142020

Expedition

  • 900 miles

A D V E R T I S E M E N T S

At 1000K miles the electrical panels on the car lit up like a christmas tree. When it was pulled over and placed into park, it jumped. We called the dealer to be told it was a glitch and would work itself out. The next time, we took pictures and they misdiagnosed it twice. The third time, they saw it and did a bandaid repair and now say they have to dissamble and rebuild the car's electrical system, including dropping fuel tanks and other major components to get there. They are evaluating whether or not they "buy back" the car and we take a large depreciation hit and the months it took to repair it. It was 1000 miles when it happened and they should have offered a full refund. Now we have a car of questionalbe integrity, they did not let us know how bad the problem was at the bandaid repair stage, and now want to charge us for a factor defect. This is after we bought a truck that developed the Ford "death wobble" and returned the vehicle at a loss. We had a Suburban for 20 years and no issues. Ford, while facing multiple lawsuits on many cars, will not own up to factory mistakes. 3 misdiagnosis and then a bandaid fix without accountability of how extensive the problem was with the vehicle. Ford corporate did not ask for pictures and refused to give us email address contact information for the legal department. Ridiculou

- Anchorage, AK, USA

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