This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Ford Expedition. The contact stated that all of the shock absorbers were defective and caused the rear of the vehicle to bounce when driving over a pothole. The vehicle's rear would also bounce sideways when making turns. The vehicle was taken to hixson Ford of alexandria (2506 S macarthur dr, alexandria, la 71301, (318) 448-0871) where the rear shocks were replaced with new ones under the warranty. The manufacturer was not contacted. The failure mileage was 6.
- Alexandria, LA, USA
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- Alexandria, LA, USA