This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Wheels: tires were unidernflated to 25 and no dash warning received. Tires inflated to 32. Within a month severe tire bulge appeared no dash warning. Tires now replaced. Power train: yellow wrench on dash, suv went limp after acceleration, suv had limited forward power to pull over to side of road. Shut engine off, restarted, no yellow wrench, no problem for approximately 20 miles. Identical problem occurred 2 more times about 20 miles after the preceding incident. From Ford forums it appears there is an issue with the throttle body, but when taken to Ford for OBD scan no error was found. This 2017 Ford only has been garage kept, gently driven about 34,000 miles.
The factory Ford lug nuts have "swollen" so that the 2 piece "cap" has detached from the actual nut preventing me from removal or properly tightening the lug nut to the wheel. In the even of a flat tire, this would be impossible to change along the highway.
I wanted to have a tire rotation and balance completed at the dealership but they could not do it due to the swelling of the lug nuts. I don-??t have any way to change my tire in case of a flat along the road or worse, a wheel falling off.
During routine maintenance the dealer informed me that my vehicle had swollen lug nuts and that all 24 needed to be replaced. This was done on August 10, 2022 at 62340 miles. At least the muffler belt was ok !
Ford makes A 2 part faulty lugnuts which warps and can cause separation and consequently an accident! I was told at my last oil change January 2022 that I'd need to pay to have the lug nuts changed but they'd put the same. Or I can buy after Market lug nuts which is 1 whole part and pay to replace all of them.
- Dover, DE, USA
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Unable to change tire because of swollen lug nuts: the nominal size socket is too small and the next size up is too large. Had to have vehicle towed to a shop to get the lug nuts removed.
During a recent routine mileage based tire rotation and balance at an independent service center, the technician had difficulty placing the socket onto the lug nuts to remove them. He had to tap the socket wrench with a hammer to get the socket onto the nut. Tech illustrated where the lug nuts had swollen and he had seen this on other Ford vehicles. This factory lug nut is a 2-part assembly and swells over time to the point where a standard and factory supplied socket on the vehicle would not work properly if there was a situation where the tire needed to be changed.ie.. a flat on the side of the highway. This vehicle is less than 5 yrs. old... I purchased a complete new set of 24 lug nuts before leaving. A true safety issue of one being able to use the vehicle equipment to safely remove and replace a tire without concern over whether the socket will fit the lug nuts AND removing the lug nuts from the socket. I have opened a case with Ford.
Exiting the 215 northbound, we stopped and parked at a store. While parked the indicator light came on for low tire pressure. I did not pay that much attention because the car indicator light has come on before and the car had recently had its routine maintenance check. When driving was resumed the car began to wobble. Assuming we had a flat, we attempted to drive to a more illuminated area to inspect the car and call road side services. The car at this point was beginning to decelerate almost to a stop so I inched car onto an unpaved area. I assumed the car's slowing and stopping on its own was a safety feature. As I pulled to the side of an unpaved city road, I had my foot on the brake but not in the parking gear. The car was stationary as my sister exited the car and to inspect the tires. The right rear passenger tire was fully deflated. My two daughters were about to get out of the car so had unfastened their seatbelts. This is when the car made a quick sudden jerk forward, I pressed my foot on brake to make sure the car was at a complete stop and that was when it felt like a force had pushed the car to top speed, an sudden unintended and forceful acceleration. I attempted to brake but I had no control. I was trying to avoid hitting the pole, but also had no control over the steering wheel. The car collided with a water valve/pole and chain link fence at top speed.
A D V E R T I S E M E N T S
- Carl Junction , MO, USA