This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Ford Expedition. The contact stated after the vehicle had been repaired under an unidentified recall, the instrument panel and central electrical console were flickering. The contact stated that the headlights were also flickering. In addition, there was an abnormal burning odor coming through the air vents. The battery was replaced and drained prematurely. The vehicle was taken to a local dealer where it was diagnosed that the blower motor assembly had failed. The contact stated that the vehicle had been diagnosed by several local dealers, but no repairs had been performed due to parts not being available. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000.
This issue has happened multiple times, once on the highway the vehicle felt like it lost gear/ the engine completely cut off. multiple warning lights came on such as airbag, ABS, engine light. was eventually able to get to the shoulder and after multiple attempts it started back up, showed no warning lights. drove the rest of the way fine. another time that could have put other at risk is when driving in the city, the vehicle lost power and also lost the ability to stee. causing me to be standstill in the roadway. the vehicle started back up after two attempts. the vehicle has been to the local deal a total of 4 times with the last time requesting a through inspection of the grounds, as this seems like an electrical or mechanical issue the service manager requesting me "not to bring it back until it's broken" leaves me lost.
Was traveling 75 mph on a busy highway and lost power, the message center lit up yellow with a wrench in the middle, vehicle went to idle/coast, had no power to move thru lanes as cars were buzzing by me. very scary somehow got to the side of road safely but close calls many times. had it taken to Ford dealer - pulled the code P2112 THROTTLE CONTROL SYSTEM STUCK CLOSED/THROTTLE ACTUATOR CONTROL SYSTEM CLOSED. I would like to join class action lawsuit that is open for this problem since Ford will not stand behind this issue. i spent $600 to replace the defective THROTTLE BODY component with a new one. But the reality is that this put myself and others in grave danger because the total loss of power. Thank you [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
We were on vacation and on our way back to the hotel from hiking on our last night in North Carolina. The check engine light came on and the car started sputtering and the accelerator would not work. We were slowing down and the car just would not go. We put it in park and turned the car off and sat there for 10 minutes. We turned the car back on and and then the wrench light came on. We had to keep turning the car on and off for the last 5 miles of the drive home which took us over an hour with letting the car cool off and turning it back on. When we did manage to go, we could only drive 25 mph. This was on a holiday weekend. We had to pay another $150 to stay where we were to get the car towed to the dealership. We then had to wait for the dealership to open to take the car and fix the problem which then cost me $800. Now prior to even going on vacation, I had the car completely checked over and service done. Nevermind, that the warranty had just expired on it. But who thought that with actually taking care of your car, it would break down and as soon as weeks after the warranty is up. I looked online and saw that this issue has been an ongoing issue for thousands of other Ford Expeditions. I would like my money back and this to be recalled. I've attached all the paperwork. It is due to an inoperable throttle sensor where the throttle then fails to work. Please recall this issue and have them return my money.
I've received several letters about Motor Vehicle safety since last year. I contacted the Ford dealership last year for it, and instead of fixing my car, they hit it while waiting in the dealer, so they focus more on fixing the hood that was damage and body of the car, and pressured me to sign a document to agree to fix it, while I had my husband at the hospital in ICU. But, the recall problem was never fixed, they said because they didn't have the part. Something in the engine was damage, so i had to take the car almost every month to try to fix it. I kept getting letters about the recall, and they kept saying that the part was ordered and they were going to call me when ready. Never did. Last week around August 25 i received another recall letter. I added in my to DOs to call, as a single mom now, its a little difficult, so i could not call during the week, and Sunday 8/26 while I was driving my car with my children, we could hear a weird noise, then smell of smoke, and some smoke coming from the front AC blower, then the AC stopped working. I contacted the dealership this morning, and I was asked to bring the car, that they have the part ready (Which i never was notified before), so I dropped my kids in school and took the car to the dealership, after waiting for more than 2hrs, they said they part wasn't good, and they couldn't get it fixed. I need help to get this fixed, and to have a warranty that this is safe and will work.
- Austin, TX, USA
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Ford Expedition suddenly lost acceleration while driving. This results in the accelerator producing no power, essentially placing the vehicle into neutral. After turning vehicle on & off, it worked properly. Took it into auto repair place & was told this is a common problem and the THROTTLE MOTOR had to be replaced. After replacement, vehicle was towing a boat and the same thing happened and the check engine light came on. However, this time, after about 20 seconds, the vehicle shifted back into gear, the engine light turned off, and vehicle operated properly for the rest of the drive.
Few times engine goes on idle and wrench light comes on, manage to move to shoulder and turn engine off and back on and like nothing happened, but is doing the same more often, very dangerous in highways all of sudden power in engine is gone, should get recall to make sure fuel systems or engine is
We have now twice on our vehicle had a throttle body issue where the car suddenly loses all power and the wrench warning light comes on. It is very scary when it happens and is a safety issue. If we stop the car and turn it off, it usually will let us restart and continue driving for a little bit, but the first time kept reoccurring. The first time was in 2021 and was repaired at a dealer while out of town, second time just happened today 4/15/2023.
I was driving on the freeway when a wrench light came on, the car slowed and then stopped. The engine was still running. I got off onto the shoulder but was worried that 80 MPH traffic would hit me. I turned the car off and called my husband. I started the car, the light was off. I drove to the nearest exit to get off the highway but still did not feel safe. The wrench light came on again, the car slowed then stopped. I did that one more time to get to a parking lot..same event with the light, etc. I called a tow truck and they towed the car to our mechanic. He ran diagnostics, cleaned the throttle body, and it's running fine. He said if it happened again they would have to replace the throttle body. Now we are worried this will happen again when we are on the highway.
The contact owns a 2017 Ford Expedition. The contact stated that while the vehicle was parked and running, the engine made an abnormal sound. The contact related the failure to Ford's customer satisfaction program 21N03 (Powertrain Control Module). The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 20,000.
We were on family trip and we were going up A hill and out of no where our expedition starting losing power and started to make A rattle noise and luckily we were able to pull off exit where the check engine light came on and almost turned off before we parked -?? just left me and my husband and my two kids stuck on the side of the road for three hours there was no warning no leaks no indications there was any problems with the vehicle we paid $275 to get it towed to the only place that was taking a vehicle on a Saturday they quoted us $16,000 that our motor was gone-?? So we called Ford -?? Pay $1200 to get it transported to the dealership where we paid $10,500 to have a whole new motor built they said it was a fluke accident they don-??t have a real reason for it to happen our warranty just expired last year we had just had the oil change there before we left so there was no lack of maintenance done to the vehicle then I had to spend $550 to get a rental car to get family home -?? I have seen where they have recalls on the eco-boost motor for every other vehicle except for expedition my expedition is the eco-boost and Believe the issue stems from the eco-boost motor my vehicle was just barely out of powertrain warranty at 69,000 miles-??. Also I have received two recalls now for the brake system which I have replaced rotors twice already which may been a part of the recall they-??re just now sending us and the other recall is for the climate control front blower motor may overheat which I-??m not sure if that could cause issues with our engine as well I would just like to have some help with my vehicle
When you accelerate truck. Some time it start flashing engine check light and goes into limp mode as u left of pedal. Engine will start like miss fire No power. It will go back normal after about 20 seconds of. Releasing acceleration. Engine check light will be on unless you go get clear with computer
The throttle body failed, causing the vehicle to go into limp mode while on a stretch of interstate hwy. The engine decelerated from 65 to below 5 mph immediately, causing cars and transfer trucks to have to swerve recklessly to avoid hitting me at full speed. My family was in this auto with me, which makes this even worse. From a quick search on the internet, this is a known problem and there hasn't been a recall. Will someone have to eventually die before Ford hales the problem? I now have my Expedition in the shop for repair and I'm on the hook for the cost to repair a known problem! FORD, be a responsible company and value your customer's safety!!
I was driving on a city street and the car suddenly lost power and started to vibrate - the wrench appeared in the display. I was able to coast into a parking lot and bring it to a complete stop. I turned off the car and restarted it and it seemed to run okay. The next day I was driving again and the car suddenly lost power and the wrench came on in the display. I turned on to a side street and turned off the car and restarted it - while driving home it did it again and the wrench came on and the check engine. Had I been driving on the freeway when I lost power it could have been very dangerous if there was not an emergency lane or off ramp. I see other Ford owner have reported this similar problem and it was determined to be caused by the electronic throttle body. I am not comfortable driving it and will have it towed to my mechanic to have it fixed. As this appears to be a consistent problem should it be repaired by Ford?
The contact owns a 2017 Ford Expedition. The contact stated while driving 70 MPH, the check engine warning light illuminated. The contact safely pulled over to the side of the roadway and there was a knocking sound coming from the engine. The vehicle was towed to an independent mechanic to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The local dealer was not contacted. The manufacturer was made aware of the failure and referred the contact to the NHTSA for assistance. The approximate failure mileage was 72,000.
Exhaust manifold bolts are breaking causing an exhaust leak and poor emissions. This is a known problem with the eco-boost motor many complaints, Ford does have an update they know the problem is exists and they will not repair it when the car is slightly out of warranty.
While driving the 2017 Expedition el on a local street, the engine suffered an extreme reduction in power and limited speed to only 5 mph. After taking the vehicle into the dealer, it was determined the it was a failure of the throttle body.
Started vehicle 2017 Ford Expedition el limited in morning 9/19/20 idle very heavy engine shook violently no throttle at all placed gas pedal to floor nothing. Ran diagnostics came back as P2112 throttle actuator control stuck closed. Unplugged wiring erased code. And worked fine. I drove it 4 miles throttle stuck closed while driving through busy intersection. Pulled off to side. Unplugged sensor again and car limped back home top speed 40mph. No warning signs previous to this and my warranty just expired 2,000 miles ago. Vehicle has 102,000 miles on it. This is a manufacturer's defect and could have ended very badly. Vehicle dash now has check engine light with a wrench also.
Without warning engine quickly slows to idle, runs rough, and / or dies. Wrench is displayed on dash & note to see manual / dealer. Code = P2112 = throttle body stuck. Turning off engine and then back on again - it works again. Happened 4 times in past week in various places while driving so stopped driving car until fixed. Very scary!
A D V E R T I S E M E N T S
- Tullos, LA, USA