This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2017 Ford Expedition. The contact stated while driving 60 MPH, the brake warning light illuminated. After parking the vehicle, the contact stated that the brake pedal was depressed to the floorboard upon restart the vehicle. Brake fluid was added to the vehicle; however, the failure returned soon after the brake fluid was added. Additional brake fluid was added to the vehicle and the vehicle was taken to the local dealer. The manufacturer was notified of the failure and referred to the contact to the NHTSA Hotline. The vehicle was not diagnosed or repaired. The failure mileage was approximately 152,000.
The contact owns a 2017 Ford Expedition. The contact stated while driving at an undisclosed speed with the brake pedal depressed all the way to the floorboard, the vehicle failed to stop. The contact was able to stop the vehicle by engaging the parking brake. After a visual inspection of the engine compartment, the contact observed that the brake fluid reservoir was empty. After refilling the brake fluid reservoir, the vehicle seemed to return to normal functionality, but the failure recurred the same day. The low brake fluid warning light was illuminated. The vehicle was towed to the dealer, who determined that the brake master cylinder was leaking brake fluid into the brake booster. The vehicle was not repaired. After investigating the failure, the contact related it to NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulic) however, the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 89,000.
The contact owns a 2017 Ford Expedition. The contact stated that while operating the vehicle, the message low brake fluid was displayed. Upon inspection, it was discovered that no brake fluid was present inside the brake fluid reservoir. Later after restarting the vehicle, the warning message reappeared, and the brake pedal extended to the floor while depressed. The vehicle was later towed to the local dealer who diagnosed that the brake master cylinder was faulty and brake fluid leak had leaked into the brake booster. The contact was informed that the brake master cylinder and brake booster needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulic). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 117,000.
The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Numbers: 22V150000 (Service Brakes, Hydraulic) and 22V648000 (Visibility, Electrical System); however, the parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while coming to a complete stop, the temperature gauge was high. The vehicle then overheated. The vehicle was taken to an independent mechanic, who replaced the water pump and auxiliary pump; however, the failure recurred. The dealer was made aware of the failure but confirmed that parts for the recall repair were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 96,000. Parts distribution disconnect.
The contact owns a 2017 Ford Expedition. The contact stated while driving 45 MPH, the brake light illuminated on the instrument panel. The contact pulled over to check the brake fluid and discovered that the brake fluid reservoir was empty. After adding brake fluid, the brake fluid warning light re-appeared with the brake pedal being depressed to the floorboard. Despite the failure, the contact was able to drive to the residence using the parking brake. The following day, the contact inspected the vehicle and discovered that the brake master cylinder had allowed brake fluid to leak into the brake booster. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulic). The manufacturer was notified of the failure and the contact was informed that the VIN was not included in the recall. The vehicle was not repaired. The failure mileage was 104,290.
- Hammond, LA, USA
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The contact owns a 2017 Ford Expedition. The contact stated while driving 25 MPH, the brake pedal was depressed, but went down to the floorboard, and the vehicle hesitated to respond. The message "Low Brake Fluid" was displayed. The contact stated that the failure recurred while driving. The vehicle was taken to a Chevrolet dealer, where it was diagnosed that the brake master cylinder was leaking brake fluid into the brake booster. The dealer diagnosed that the brake master cylinder and the brake booster needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulic). The local Ford dealer was notified of the failure and informed the contact that the VIN was not included in the recall. The manufacturer was not notified of the failure. The failure mileage was approximately 48,000.
The contact owns a 2017 Ford Expedition. The contact stated while driving 50 MPH, the low brake fluid message flashed on the instrument panel. As the contact attempted to depress the brake pedal, the pedal depressed to the floorboard. Due to the failure, the contact applied the parking brake and pulled off to the shoulder. As traffic cleared, the contact pulled into the parking lot of his employment where the vehicle parked. The manufacturer was notified of the failure, and the contact was informed that there were no open recalls or warranty on the vehicle. Upon investigation, the contact discovered NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulics) which he linked to the failure. The vehicle had yet to be repaired. The failure mileage was approximately 123,000.
The contact owns a 2017 Ford Expedition. The contact stated while driving 45 MPH around a curvy road, the brake pedal became stiff, and the contact pressed the brake pedal desperately causing the brake pedal to operate normally. The contact also notice that two unknown brake warning lights were illuminated. The vehicle was taken to the dealer for diagnosis, and they stated that the vehicle was experiencing similar failure as NHTSA Campaign Number: 22V150000 (Service Brake, HydRraulic), but that the vehicle was not included under the recall. The manufacturer was contacted, and they also stated that the vehicle was not under NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulic), and advised to contact NHTSA and file a complaint. The failure mileage was 70,000.
The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulics) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V648000 (Visibility, Electrical System) and 22V150000 (Service Brakes, Hydraulic). The contact stated that while driving at undisclosed speeds, he noticed a burning odor throughout the vehicle and that the wiring harness would only operate if the wiring in the harness was pressed. Additionally, the contact stated that the blower motor failed, and the back-up camera was distorted and was inoperable. The system failed warning light illuminated. The contact also stated that the vehicle was taken to the dealer for the recall repairs however, a system update and control module was replaced with a temporary part but failed again. The vehicle was not repaired. The manufacture was notified of the failure and the contact was informed that parts were anticipated to be available by the fourth quarter of 2023. The failure mileage was approximately 60,000. VIN tool confirms parts not unavailable.
The contact owns a 2017 Ford Expedition. The contact received notification of NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2017 Ford Expedition. The contact upon restarting the vehicle, the warning message 'Brake Fluid Low" was displayed. The contact stated while driving approximately 50 MPH, the brake pedal was depressed however, the vehicle failed to respond. The contact depressed the brake pedal all the way to the floorboard and the vehicle responded. The contact drove to her residence. The dealer was not notified of the failure. The contact referenced NHTSA Campaign Number: 22V150000 (Services Brakes, Hydraulic). The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in the recall. The manufacturer referred the contact to NHTSA for assistance. The vehicle was not diagnosed or repaired. The failure mileage was approximately 53,871.
The contact owns a 2017 Ford Expedition. The contact stated while driving 55 MPH, the brake pedal was depressed but failed to respond and went all the way to the floorboard. The warning message "Low Brake Fluid" was displayed. The vehicle was taken to a local Pep Boys where the brake fluid was refilled; however, the failure reoccurred while driving an hour later. The contact refilled the brake fluid in the vehicle and was able to drive to her residence. However, the failure reoccurred the next day. The vehicle was taken to the dealer where it was diagnosed that the failure was associated with NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 94,121. VIN tool confirms parts not available.
The contact owns a 2017 Ford Expedition. The contact stated while driving 30-35 MPH, the brake warning light illuminated. The contact continued driving. The contact stated that upon depressing the brake pedal to make a turn, the brake pedal failed to respond. The contact depressed the brake pedal all the way to the floorboard before the vehicle responded. The contact was able to drive to his residence. Upon opening the hood to determine the cause of the failure, the contact noticed that there was no brake fluid in the brake fluid reservoir. The vehicle was taken to the dealer where it was diagnosed that the failure was associated with NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulic). The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to NHTSA. The failure mileage was approximately 89,000.
The contact owns a 2017 Ford Expedition. The contact stated that while depressing the brake pedal to stop the vehicle, the pedal extended to the floor causing the stopping distance to be extended. The brake fluid warning light was illuminated. After adding brake fluid to the vehicle, moments later the warning light illuminated again. The contact stated there was no evidence of a brake fluid leak. The cause of the failure was not determined. The manufacturer and local dealer were not yet contacted. After performing a VIN search, the contact became aware that the vehicle was not included in NHTSA Campaign Number: 22V150000 (Service Brakes, Hydraulic). The contact indicated that the vehicle had experienced the failure listed in the recall. The approximate failure mileage was 111,000.
The contact owns a 2017 Ford Expedition. The contact stated that while the vehicle was at an independent mechanic for an exhaust manifold leak, the mechanic informed her that the brake master cylinder was also leaking fluid. The independent mechanic replaced the brake master cylinder and brake booster. The manufacturer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was 91,818.
A D V E R T I S E M E N T S
- Nesbit, MS, USA