This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Sudden feel of a misfire putting truck into reverse, definitely caught my attention as vehicle has under 140k miles! Just had new Ford spark plugs and lifetime warrantied coil packs in the last 20 to 25k! it's had at least two if not three oil changes in the last 20k to 30k miles! Put vehicle into drive same felling of a misfire and doesn't take long it flashes the check engine light at me so I turn around to head back home and haven't really made it but around the corner and the car completely stalled out going by the neighbors house lost steering and brakes and noticed a very distinct smell of plastic/electrical burning! I pop the hood in total disgust and can't even see clearly enough to see the issue at the moment! A friend pulled in front my residence as I'm shaking my head and in tears! He points out a cracked and melted number one coil pack! Instantly replaced with nothing was wrong with the previous coil pack that nothing was wrong with but was unsure of the history! I now have a paperweight King Ranch Expedition! I'm not to familiar with this current what looks to fixing to be a recall anyway for what sound like the same overall issue as these 2020 and newer models that the fixing to hit! I have repaired my 02' Impala of a recall before I new it was a recall! Once I received the recall the issue of sudden loss of control of vehicle and engine shut down was already fixed by myself but out of curiosity I took the car in on a scheduled appointment to the GM Chevy dealer nearest me to fix the issue under recall that was already fixed! They placed plastic sleeves overs my keys and said done deal! I explained that that will not fix anything safely or permanently concerning these cars issues! Voiced my concern there at the dealership, with GM and this organization that I hope that no more loss of life would come from those! My current 2 recalls for my vehicle involved in my complaint today is a weeks if not months long wait to get vehicle back on one and no known
The contact owns a 2016 Ford Expedition. The contact stated that while her husband was driving approximately 30 MPH, a loud explosion sound came from the engine compartment and engine oil began to leak from the vehicle. The vehicle was later towed to the local dealer who diagnosed that the turbo line had failed causing the turbo to strike the engine, creating a hole in the engine block. The contact was informed that the engine and turbo needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 120,000.
The throttle body failed, and my car lost power as I was turning into traffic on the road outside of my subdivision. My car went from approximately 45-50 miles an hour to no acceleration. My car would only go forward at the speed at which it idles. It was very dangerous to me and to others because it was a sudden power failure. The problem was reproduced by the local Ford dealer. I don't know if the component has been inspected by anyone. The first time it happened, there was an orange wrench on my dash with "See Owner's Manual" under it. This happened at least three times before we took it to our local Ford dealer. The dealership said they couldn't find anything wrong with my car and that I should "drive it till it broke".
I was driving at ~40 mph and the car suddenly lost power and decelerated. The wrench dash light came on. The car was forced into limp mode. The p2112 code showed on my OBD scanner. The code indicates a throttle body actuator stuck closed. The car started to run very rough, was stuck in 2nd gear and would only do 5 mph. Upon turning off and restarting vehicle the wrench light turned off and the throttle response was normal. I will have to replace the throttle body at my expense as the car is past warranty. I will keep the part for inspection. The road was relatively empty so it did not cause an accident. In heavy traffic at highway speeds this might have caused an injury wreck. The sudden deceleration without any brake lights could easily result in a rear end collision. If the deceleration happened in the middle of an intersection, a side impact or offset front collision could be the result. I have multiple scan tools and am quite proficient at using them. I also have access to the ford service manuals for my vehicle. No one has inspected the part. The vehicle had no warning lamps prior to incident. The wrench light came on at the same time the car suddenly decelerated.
- Plano, TX, USA
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The contact owned a 2016 Ford Expedition. The contact stated while driving at 20 MPH and the air conditioner stopped functioning. The contact heard a popping sound coming from the vehicle, the contact pulled over on the side of the road and noticed smoke was coming from under the glove department of the front passenger side. The contact proceed to check under the hood and did not see any smoking coming from under the hood. After closing the hood, the contact noticed flames coming from under the glove department on the passenger side, the contact attempted to pull the carpet to stop the flames but it was too late the vehicle was already in flames. The fire department was able to extinguish the fire, the fire department determined that the fire was caused by the air condition blower on the passenger side. A police report was filed. There were no injuries reported. The vehicle was towed, and it was deemed a total lost by the insurance company. The manufacturer was contacted, and they stated that they would contact the contact back. The failure mileage was 120,000.
2016 Ford Expedition with 55k miles. Engine blown, hole in side of block. Mechanic has said Ford is backordered 6 months for engines, with 400 in backorder in my region alone. Clearly there is an engine flaw and this engine needs to be recalled.
Water/condensation build-up in charge air cooler collects in tubing and discharges into intake when quickly accelerating from a stopped position or -??punching it-?? to pass a slower vehicle in traffic. This causes my vehicle to go into limp mode and lose all power which can be extremely dangerous in high traffic conditions.
75k Miles, 2016 Expedition Known Throttle body issue. Engaging the "Limp Mode" Happened several times before we could get it into the dealership. Each time was at different speeds and conditions.(** Who by the way told us to just keep driving it until our dealership appointment arrived approx. 2 weeks later) Not thrilled about this issue. We purchased the vehicle as a family hauler and a road tripper. Do not like the idea of having my kids in the car and the potential of this happening in a dangerous area. Ford dealer replaced the unit 10/8/21 we will see if the replacement will be a permanent fix for the vehicle. It does seem like ford is dragging their feet on this and not issuing a recall.
I was accelerating, turning left to enter a freeway on ramp. My speed was reduced to 1mph and I was unable to accelerate or control the car. When I pushed on the accelerator nothing happened it did not rev the engine. A pop up appeared with a wrench and the words "see owners manual" I was able to turn off the car and turn it back on. This allowed me to regain function. This happened with no warning at all. There is no check engine light or engine codes. This is extremely dangerous! I was in the middle of an intersection where cars were both entering and exiting the freeway. Fortunately I avoided an accident had this happened after I got on the freeway I might not have been so lucky! upon returning home I checked the owners manual and there is nothing about a wrench light in there.
The contact owns a 2016 Ford Expedition. The contact stated while driving approximately 30 mph, the vehicle stalled with an unknown warning light illuminated. The vehicle was restarted however, the failure recurred several times. The dealer was not contacted. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 63,000.
2016 Ford Expedition el limited - manufactured in dearborn Michigan "yellow wrench" warning light came on the freeway and cut 100% of power to the motor, almost causing an accident. I had to traverse traffic to get to a safe area. Called a dealership and they said it was likely the throttle body. Ford implemented a voluntary recall for all other 2015 & 2016 models except the Expedition which is built on the exact same assembly line as the F150 and with the same defective part. Ford recall number was 16B32. I am paying $500 out of pocket since this item is not covered under warranty and my vehicle was not included in the recall. This issue is dangerous and could seriously hurt or kill someone. Ford has had a history of bad throttle bodies and the nhsta needs to have this issue formally recalled.
P2112 error keeps coming up causing sudden lose of power in the vehicle. This has happened while driving on the freeway, causing a panic moment to get to the shoulder, and on city and rural roads. We have to pull over shut the vehicle down and then restart it so that we can continue driving.
While driving on a city parkway going around 35-40mph. My Expedition suddenly started shuddering and decelerating. The wrench light came on. I pulled over to the side of the road. I looked up in the owner's manual what that meant. It said to contact an authorized repair center. I went to the local Ford dealership. They ran the diagnostic and said it was the throttle body. They also stated it is a known problem with the eco-boost engines. This is a known problem with this engine and needs to be recalled before the loss of power and control happens on a busy highway and someone is injured or killed.
Vehicle spontaneously started on fire. It had been turned off at a restaurant in parking area. It had been driven about 3 miles in town just before the fire. The vehicle had low mileage, approximately 50000 miles. No know mechanical or other issues, serviced regularly.
When trying accelerate the vehicle does nothing after repeated attempts to push on the gas pedal. This has caused near misses in traffic from getting rear ended as the vehicle stalls and then resumes driving. I have taken to the vehicle to the dealer and they found nothing as the problem did not duplicate in their possession. This continues to occur without any codes populating. I have held up traffic while trying to move over because vehicle would not accelerate. This happens at all speeds.
The contact owns a 2016 Ford Expedition. While driving 50 mph, the wrench icon illuminated and the vehicle began to stall. The contact coasted the vehicle to the side of the road and was able to restart it after the failure. The contact took the vehicle to gator Ford (11780 tampa gateway blvd, seffner, fl 33584) where it was diagnosed with a defective throttle body. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 49,200. The VIN was unknown.
While in motion on the street and car lose throttle. Pressing the gas pedal did not thing and only made the care stutter. It wouldn't got pass 30miles per hour but also wouldn't stay at 30 either it will go down and up choking on its self. This has happened many times and at any speed. The only way to fix it is to turn the car off and turn it on again. This fix is temporarily and you never know when it will happen again. This is dangerous and it almost cause me to have an accident.
I'm driving at normal speed when suddenly my malfunction indicator lights up and no engine power. The power steering, braking, lighting and climate control systems remain fully functional, however the vehicle no longer remains operational. Ford has a recall 16B32 and customer satisfaction program in other Ford vehicles, but not mine, but the same exact thing is happening.. $890 latter I am having my electronic throttle body replaced with only 52,000 miles and Ford has nothing to say about the problem since the Expedition is not part of the csp. Apparently, in a variety of Ford vehicles, the electronic throttle body internal motor contacts may develop contamination resulting in increased electrical resistance. If this happens, which in my case it did, the mil light came on and the I experienced a decreased amount of engine power and speed and I couldn't accelerate. This happened on the highway, but thankfully I was able to coast to the shoulder without getting hit. The dealer is replacing the throttle body, reprograming my vehicle, and cleaning the injections. There are a lot of complaints about this for the 2016 Ford Expedition, but Ford is not doing anything. I'm glad I was able to get over to the shoulder without getting hit since I had no function to accelerate.
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- Bogalusa , LA, USA