This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2016, purchased 2018. While driving to Florida from Indiana for vacation 7/6/19, on highway driving 80mph, vehicle check engine light came on and vehicle immediately lost power and we were able to limp to left side of highway spitting and sputtering, unable to accelerate and continue. Turned engine off and waited 5-10 minutes to restart. Vehicle returned to sounding normal. We were able to continue on to Florida for 7day trip. Then driving home to Indiana, while highway driving and accelerating to pass a car, dash wrench light came on and vehicle lost all power and we were barely able to get to the left unsafe small side of highway, up against a concrete wall...during heavy 3 lanes of traffic. Vehicle again spit and sputtered and barely able to move. We were unable to get vehicle safely off of highway. A tow truck had to be called to tow us to the next exit to a gas station. Vehicle turned back on and wrench light off but check engine light now flashing, we chose to continue driving the remaining 5hrs home going 50-55mph. Researched issue online and found this to be a throttle body issue, common with Ford vehicles. Took vehicle to autozone for diagnostic scan and yes, the error code P2111 "throttle body actuator control system, stuck open" is what was read. This appears to be a serious and dangerous safety concern and I am afraid to drive this vehicle. This issue needs to be addressed with Ford. I have already called Ford and a recall was not identified with my vehicle, but this has been a recall with other Ford in the past. There are class action lawsuits also. I will log a complaint with the attorney general office as well. I have already paid to have to many other repairs done on this vehicle but this one is certainly a safety concern. Looks like more money will need to be poured into this lemon by having the electronic throttle body replaced. Thank you
I'm driving at normal speed when suddenly my malfunction indicator lights up and no engine power. The power steering, braking, lighting and climate control systems remain fully functional, however the vehicle no longer remains operational. Ford has a recall 16B32 and customer satisfaction program in other Ford vehicles, but not mine, but the same exact thing is happening.. $890 latter I am having my electronic throttle body replaced with only 52,000 miles and Ford has nothing to say about the problem since the Expedition is not part of the csp. Apparently, in a variety of Ford vehicles, the electronic throttle body internal motor contacts may develop contamination resulting in increased electrical resistance. If this happens, which in my case it did, the mil light came on and the I experienced a decreased amount of engine power and speed and I couldn't accelerate. This happened on the highway, but thankfully I was able to coast to the shoulder without getting hit. The dealer is replacing the throttle body, reprograming my vehicle, and cleaning the injections. There are a lot of complaints about this for the 2016 Ford Expedition, but Ford is not doing anything. I'm glad I was able to get over to the shoulder without getting hit since I had no function to accelerate.
Around July 2018 my Expedition started just randomly cutting off while driving with my 2 children in the car. After getting the codes read it came up as the throttle body. We had the throttle body replaced and it seemed to help until about Nov 2018 then instead of cutting off while driving the car would jerk hard and then you could not accelerate over about 50mph. Multiple things started flashing on the dash like the wrench, traction control, hill descent, and check engine. We got all codes read and this time it was the map sensor. We have replaced the map sensor 2 times with the most recent in Jan 2019. Now the Expedition has started to again flash traction control, hill descent, wrench, check engine and the codes are reading map sensor again!! we have spent $200 on each sensor we have replaced which have been 3! we have another appointment at the end of Jan to find out again if it is the map sensor for a 3rd time or if it is some computer malfunction. We have no more warranty. Ford needs to look into this problem as I have read other complaints and it is definitely not safe when I'm driving with my kids and the car jerks and then you can no longer accelerate.
This issue began about a month ago on my commute home from work, all engine power was lost as I came off the freeway, the computer alerted with a wrench icon. I pulled over and shut the car off, then after a minute restarted. It started ok, I then used an odb adapter to read the codes, and found a soft (not permanent) code P2112 (throttle body stuck closed). I immediately call the Ford dealership to have them look at it. When they got the car, the code was no longer in the computer. They ran a diagnostic, declared that they did not find anything, charged me $200, and sent me home. Second occurrence was about 10 days ago, again driving home from work, then while coming up to a traffic light the same failure happened again. After restarting, and driving home, I began researching the problem. Today, while returning home in the rain during a 5 mile drive it failed 5 times, each time I had to pull over, shut it down then restart. Now I have a permanent code stored in the computer (P2112) and an appointment with the dealership to fix it. I am fairly certain that the throttle body will be replaced by the dealership, but I am out of warranty now, and they will indeed charge me. I have found numerous other complaints about this issue, and believe Ford should provide an updated part that will resolve this issue. I suspect that this will in time cause an accident, perhaps even injury for someone. This is due to auto manufacturers removing the rather simple mechanical linkage from pedal to throttle and turning this over to a computer. To be sure, it is the computer that is creating the dangerous circumstances by disengaging all throttle control when the throttle body is sticking, forcing the driver to the side of the road (assuming there is a safe place to pull over).
8/31/18: Traveling 55 mph and suddenly lost all pedal power on I-40, only able to coast to shoulder. We waited 3 hours on the side of the road for a tow truck while traffic whizzed by dangerously close to our vehicle. Vehicle towed to flagstaff, AZ nearest city, however it was Friday after hours and the dealership was closed until Tuesday morning due to the labor day holiday. We were stranded in flagstaff until 9/4/18, unable to get authorization for a rental car until it was determined if it was covered by a warranty. Ultimately, they replaced the throttle body. There are many complaints of this same vehicle on the internet. We believe this should be investigated further and recalled if necessary. Please see letter below
While driving the vehicle loses all power and decelerates. The powertrain wrench light comes on and vehicle code is show P2112. This has happened on 3 recent occasions. Very dangerous when all of a sudden the power is gone! Aug. 27, 2018, driving home from my son's football game I lost all power on a dark winding country road and had limited access to pull over safely with my young child in the backseat. The vehicle was shaking and would not move forward. I was able to get it towed. The following day my husband hooked his code reader and the code presented P2112 powertrain fault. It started fine and we thought it was just a glitch. On Wednesday August 28, 2018, we heading to the airport and it did the exact same thing about 20 minutes in. This time we were driving on the highway at 70 mph and had an abrupt deceleration with semis traveling behind us. We quickly pulled over and turned the car off and then back one. We were able to start the vehicle and continue down for about 3 miles before it did it again. Again, we turned vehicle off and started back up. This is an extremely dangerous situation and Ford needs to recall since this is an ongoing issue. Someone is going to get hurt or loss of life.
Started car left my home and pulled out onto the road. I began to accelerate. I reach a speed of approximately 40 mph and I felt a slight shutter and saw a warning indicator wrench light up on the car. I depressed the throttle and found that the vehicle was unresponsive to throttle input. I had to coast along to a stop thankfully I was in a safe area when this occurred. If this event were to occur in certain scenarios the outcome could be fatal. I was able to turn off the car and restart and I now had normal functionally. The vehicle was taken to the local Ford dealership where the informed that this was caused by a faulty throttle body control. From doing some online research this problem appears to have been very prevalent on other Ford models.
On 11-30-2016 with clear weather at about 3 pm traveling at traffic speed of 70 mph on I610 South loop East harris county tx (city of houston) in the 3rd lane right from the right side shoulder of 4 lanes, a "wrench" icon come on the display and said to contact the dealer. Immediately at the same time the Expedition lost all accelerator power. The pedal went limp. A hazardous, perilous drift across the oncoming 2 right lanes to the shoulder was terrifying. By the grace of god we made it to the shoulder without being hit and/or causing a multi car wreck and probable fatalities. The car motor continued running, but there was no acceleration, no power to move the car. The car was towed to the Ford dealer where the throttle body identified as the failure and was replaced. The original part throttle body replaced was part # bl3Z*9E9268A. The new throttle body is part # bl3Z*9E926. I have had this Ford Expedition for 11 months. I learned many throttle body parts on Ford Explorer have been replaced by searching the internet for information. There was no listings of 2016 Expedition having this life threatening failure. I do hope and pray that no one is hurt or killed before this situation is corrected.
A D V E R T I S E M E N T S
- Indianapolis, IN, USA