This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Ford Expedition. The contact stated that while his wife was driving approximately 25 mph, the brake warning light illuminated, and the low brake fluid message was displayed on the instrument panel. Due to the failure, the brake pedal depressed to the floorboard while his wife was attempting to stop the vehicle. The driver called her husband to the scene who was able to carefully drive the vehicle back to their residence. Upon inspection, the contact discovered a leak from the brake master cylinder which had flowed into the brake booster which he believed caused the failure. The dealer was contacted about the failure and the contact was informed that the part to repair the vehicle was not available. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 96,000.
On June 30, 2021, while driving in a parking lot, "low brake fluid" warning lite came on then brake pedal went to floor. Brake fluid was added at scene but problem repeated it self. Car was towed to shop and diagnosed as master cylinder failure with brake fluid in booster. The parts were replaced and problem was solved. There is approx. 51000 miles on vehicle. Fortunately, this occurred at low speed in a church parking lot. I can't imagine what would have happened on the hiway at speed! Defective parts are available for inspection.
Low brake fluid light came on. I pulled off road to think, but since it said "low" brake fluid and not "empty" brake fluid, and since I was already on my way to the dealer for an oil change, I decided to proceed. When ready to go again, brake pedal went all of the way to the floor. Mechanic says the brake fluid is leaking into the power booster. His research found same problem with 2016 F150's that used the same part but was recalled, but Expedition's were not recalled. Required tow truck to take to Ford dealer 1-1/2 hrs from my home. Should have already been a recall or a warning that something could happen since Ford has already experienced this with the F150's.
The contact owns a 2016 Ford Expedition. The contact stated that while her husband was driving approximately 30 mph, the brakes became spongy with an unknown warning light illuminated. The contact stated that after driving an additional four miles, and attempting to pull into a parking space, the brake pedal was depressed and went to the floor. After pumping the brake pedal several times, the vehicle stopped with an unknown warning light illuminated. Roadside assistance arrived and the tow truck driver stated that there was no brake fluid inside the brake master cylinder. The vehicle was towed to galpin Ford (15505 roscoe blvd, van nuys, ca 91343, (818) 787-3800) and the contact was informed that the brake master cylinder and the brake booster needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and filed a case. The approximate failure mileage was 37,222.
- North Hills, CA, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Haughton, LA, USA