This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Defective electronic throttle body control systems that cause the vehicles to suddenly and dangerously lose power. While traveling 70mph on highway, my vehicle suddenly lost power, (orange wrench light appeared on dash).
I was driving down a steep grade and all of a sudden the vehicle started to jerk and shake, the wrench symbol popped up as well as a warning see owners manual. As I safely got off the road I had waited for cars to pass by before I tried to re emerge onto the road and there was no response to a full press of the gas pedal and the vehicle would only go approx. 1 mile hr. I turned the car off and was about to call a tow truck and I decided to turn the vehicle back on and I put it in drive and it let me drive with no issues. After my incident I went home to google the symptoms it appeared to be a common problem with Ford vehicles. How ever under the customer satisfaction program my vehicle was not listed but yet has the same issues. I would like to start an investigation in this matter as same other consumers might not be as skillfully of a driver as myself and possibly cause injury or death over this issue.
While driving at highway speeds (70 mph), went to pass traffic, truck downshifted, service transmission light came on and truck lost all power. Transmission was stuck in 4th gear and engine would not rev above idle. Pulled over and shut off truck. Restarted and everything was normal. A few days later same thing happened again, this time was on a city street (20mph) and trans was stuck in 3rd gear.
2015 Ford Expedition el limited noted to have whistling/whining noise with acceleration. Evaluated by a Ford dealer. Found to have defective seal on rear axle with loss of lubricating fluid and damage to the differential. This was near miss; no accident/injury occurred. Given that this part failed on a brand new vehicle (less than one month old) and dealer is unable to repair the vehicle for 3-6 weeks due to unavailability of replacement parts, I am concerned that Ford knows that there is a problem with this part but has chosen not to share that information.
- West Hartford, CT, USA
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- Fuquay Varina, NC, USA