This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving at highway speeds (70 mph), went to pass traffic, truck downshifted, service transmission light came on and truck lost all power. Transmission was stuck in 4th gear and engine would not rev above idle. Pulled over and shut off truck. Restarted and everything was normal. A few days later same thing happened again, this time was on a city street (20mph) and trans was stuck in 3rd gear.
2015 Ford Expedition el limited noted to have whistling/whining noise with acceleration. Evaluated by a Ford dealer. Found to have defective seal on rear axle with loss of lubricating fluid and damage to the differential. This was near miss; no accident/injury occurred. Given that this part failed on a brand new vehicle (less than one month old) and dealer is unable to repair the vehicle for 3-6 weeks due to unavailability of replacement parts, I am concerned that Ford knows that there is a problem with this part but has chosen not to share that information.
- West Hartford, CT, USA
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- Terre Haute, IN, USA