This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
In 2015 left front strut found to be leaking at 3/3/2015 at approx 10,00 miles replaced under warranty but only that strut.. in 2016 both rear struts found leaking at 25,000 miles. Both replaced under warranty. 3/3/2019 at 45,00 miles right front strut found leaking. Mechanic noted ok to go to next oil change. (/16/20 rt front strut still found leaking but little progression. Decided to wait until 20121 as no accelerated tire wear noted over the last year. Ford should have replaced all struts under warranty when the left front and both rears were found leaking.. photos not clear to me.
Our 2014 Ford Expedition has defective shock absorbers which leak oil. On 4/21/17, with 21,132 miles on the odometer, the Ford dealer replaced the left front shock absorber, which was leaking oil, under warranty. On 11/17/17 the Ford dealer, with 27,000 miles on the odometer, replaced the right front and right rear shock absorbers which were both leaking oil. This was done because the vehicle did not pass Virginia safety inspection and was also done under warranty. Now, on 4/30/20 with 49,851 miles on the odometer, the right rear shock absorber, which was replaced by the Ford dealer at 27,000 miles, is leaking oil. Since the vehicle is no longer under warranty, a local garage is replacing the right rear shock absorber. The Ford motorcraft shock absorbers used on this model vehicle are obviously defective. This vehicle has always been used highway use only and never for any off-road use
All 4 of our struts have a slow leak and need to be replaced. I have never once owned a vehicle that all 4 struts leaked at the same time.. especially when the only driving is highway. Just found out today
- Fulshear, TX, USA
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- Pleasanton, CA, USA