This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Ford Expedition. The contact stated while driving at an undisclosed speed, the transmission shifted independently. In addition, the contact stated that the brakes engaged independently. The contact stated that the failure occurred while driving on an icy road during winter. The vehicle was towed to the dealer where it was diagnosed with failure of the O2 sensor. The contact was informed that the O2 sensor needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was 131,000.
The contact owns a 2014 Ford Expedition. The contact stated while driving 60 MPH, the vehicle unintendedly downshifted. The contact turned on the hazard lights and shifted into neutral(N) and coasted to the side of the roadway. The contact restarted the vehicle however, the vehicle failed to exceed 20 MPH. The failure was self-corrected but returned intermittently. The check engine warning light illuminated, and the failure became more persistent. The contact stated that while idling, the transmission was downshifting. The vehicle was taken to a certified mechanic who diagnosed the vehicle and determined that the TCM and engine had failed. The mechanic had stated the TCM needed to be flushed, and the computer system needed reprogramming. The vehicle was in the process to be repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 149,000.
My A/C went out, but began coming on and shutting off. I drove from my home to work, approximately 6 miles, and parked in the parking lot. In the parking lot, I began to smell burning and my SUV began smoking. I turned my SUV off and got out of the car. As I got out, coolant was pouring onto the pavement. When the hood was popped, we noted the coolant boiling which caused the cap to pop off and the coolant to pour out. I had my vehicle towed to Coconut Point Ford to be diagnosed. I was told there was a fuse blown, the control unit and wire harness was melted and the interior blower motor needed to be replaced. Upon research, I noted the 2015-2017 blower motors were recalled for this exact reason. I thought my truck was going to catch fire. I have videos of everything as it was happening and will share if needed.
Heater hose to rear compartment unit found damaged and leaking during routine inspection, posing threat of sudden massive cooling leak with no warning. Hose had to be replaced by a labor intensive process of 5 hours so job cost $1,143.
The contact owns a 2014 Ford Expedition. While driving approximately 60 mph, the transmission seized without warning. The vehicle began to skid and the contact was able to shift into neutral. The contact placed the vehicle into drive and accelerated off the highway. The contact was able to restart the vehicle and resume normal driving. The vehicle was driven to ames Ford Lincoln (123 airport rd, ames, ia 50010, (515) 233-1913)where it was diagnosed that the gaskets, connectors, and transmission fluid needed to be replaced. The manufacturer was contacted and stated that there were no recalls. The contact was provided case number: Cas-21938912. The failure mileage was 146,000.
- Nevada, IA, USA
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Headaches and general I'll feelings of sickness while driving/riding in vehicle. Carbon monoxide present in front cabin of vehicle at 1-14ppm under normal driving conditions. Readings not tested in 3rd row. Not tested in extreme passing or with air conditioner on. I do not feel this vehicle is safe.
2014 Ford Expedition el king ranch V8 5.4L 3V - 90,000 miles vehicle began to shake as I was pulling into a parking lot mimicking a stall. Shaking became more intense as we slowed speed into the parking spot and again became more intense upon shifting into park. Code scanner brought up a cylinder 8 misfire. Replaced all spark plugs(because 90K is about when you should) and cylinder 8 coil, no positive results. Code scanner now throws out a random misfire code, cylinder 3, and cylinder 8 misfire. Brought to a garage and the diagnostic they ran showed the cam phaser hsa failed. This must be a well known problem to Ford as there is an abundance of information easily found online and a class action lawsuit about the issue for 5.4L engines for 2008-2012.
A D V E R T I S E M E N T S
- Bar Nunn, WY, USA