This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Ford Expedition. While driving 30 mph, the transmission experienced a hard gear shift and several unknown warning indicators illuminated. The contact stated that the transmission shifted into second gear and remained in second gear. The vehicle was towed to Ford Lincoln of franklin (located at 1129 murfreesboro rd, franklin, tn 37064, (615) 800-6500) where it was diagnosed that the oss sensor circuit fault-P0722 failed and needed to be replaced. The mechanic was also able to duplicate the failure. The vehicle was not repaired. The manufacturer was informed of the failure. The approximate failure mileage was 66,000.
The contact owns a 2014 Ford Expedition. While driving approximately 60 mph, the transmission seized without warning. The vehicle began to skid and the contact was able to shift into neutral. The contact placed the vehicle into drive and accelerated off the highway. The contact was able to restart the vehicle and resume normal driving. The vehicle was driven to ames Ford Lincoln (123 airport rd, ames, ia 50010, (515) 233-1913)where it was diagnosed that the gaskets, connectors, and transmission fluid needed to be replaced. The manufacturer was contacted and stated that there were no recalls. The contact was provided case number: Cas-21938912. The failure mileage was 146,000.
100306-105660 miles vehicle purchased used -Ford 2014 Expedition would stall occasionally and downshift while on highway and got worse. 5 mechanics (one was Ford dealership), $3000 of guessing and replacing parts (fuel pump& filter, throttle body), almost getting rear ended three times at highway speeds down to 10-20 mph, no codes, 10 weeks of in & out of repair shops, and no one can find problem. Finally got bad enough last mechanic got code of lead frame connector with decoder plugged under dash during test drive. Recall does not include my VIN or model. Ford knows this is a problem and should be held responsible. They should redesign this part and pay for all repairs done to vehicles regardless of where repairs done, year or mileage and how many times this occurs until the problem no longer exists. This problem seems to occur after warranty period has expired as no codes appear in dash or full vehicle scans.
The drivers side door will not always close and secure. The door latch sometimes stays in the open or closed position. The vehicle was stationary. Unsafe as you would have to drive with the door unsecured.also the shifting lever will occasionally stick in park and will not come out even after applying the brake. Unsafe if you have to stop and put in park on side of road or highway you can't take it out of park when clear to do so. Dealer said they can not repair because they can not duplicate issue. The only way to put the vehicle in motion was to drive with drivers door not secured.
Seems to be the same issue with the 2011 to 2013 6R80 transmissions that a previous recall dealt with. While driving the expidition downshifted by itself causing to go off the road and almost being rear ended. My vehicle is made at the same plant and the recall goes to vehicles manufactured to 4/13 mine was 8/13. Which makes it a new model year 2014. The previous recall was 2011 to 12. The later added 2013 models. They need to look into adding 2014 or later to this list since it is happening to this model as well. I do not feel safe driving my Expedition. Also the speedometer jumped up and down wrench light came on it jump and surges at lower speeds. But shutting it off seems to reset it for a short while but the issue always comes back.
A D V E R T I S E M E N T S
- Franklin, TN, USA