This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Ford Expedition. The contact stated that when she attempted to operate the heating system, she heard a loud whistling sound and knob became stuck on high speed. No warning light was illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the blower motor controller and connector had burned and needed to be replaced. The vehicle was repaired; however, the failure recurred. The vehicle was taken back to the independent mechanic where it was diagnosed that the blower motor controller and connector needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall and to call the NHTSA Hotline for assistance. The failure mileage was approximately 134,000.
- Minneapolis, MN, USA
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- Minneapolis, MN, USA