This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When driving veh wrench light came on veh jerks and drops down to first gear rpm and speed gauges go out for second had to pull over cut veh off and cut it back on to get it home this happened several times took it to the closes shop they said it the transmission speed sensor loosing connection with the computer.
The contact owned a 2013 Ford Expedition. The contact stated that while the vehicle was idling in the daughter's driveway, a mist was present coming from the vents, and moments later the horn activated and flames were seem coming from under the front passenger side dashboard. Flames quickly engulfed the vehicle and the fire department was called to the scene and extinguished the flames. During the incident, the vehicle was destroyed. No injuries were reported. A fire and police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 60,000.
The transmission is shifting dangerously. All the lights on the dash are flashing and the speedometer doesn't work. We were driving at highway speed and the transmission shifted into first gear causing an abrupt slowing of the Expedition. When we stopped at a red light the vehicle would remain in third gear and therefore we couldn't accelerate from a stopped position. This was previously addressed in TSB 13-6-8. There are many Ford vehicles on the road with this dangerous problem. I'm requesting that you encourage Ford to repair the transmission lead frame for the life of the vehicle. As second owner of this vehicle, I never received the notice of this problem and didn't discover it until after I was having problems. We drove 80 miles home Christmas day with our emergency flashers on because nothing was open. Ford service was closed on Monday December 26. On Tuesday, December 27 we took vehicle for repairs. We were notified that our extended warranty expired on Monday December 26, so they are not going to pay. This is a well documented problem that Ford has had and I've read many complaints from their customers. To make matters worse the transmission lead frame is on National backorder and Ford cannot repair my vehicle. I refuse to drive it because I'm afraid it will come to an abrupt stop while I'm driving.
When turning the car on the front air conditioner vents won't blow most of the time. If the wiring under the dash on the passenger side is tapped/bumped it will then start blowing. It stops blowing and starts blowing again when bumped. The wiring gets hot. There are multiple cases of this being described on the internet. There is someone who states their vehicle caught on fire and burned to a skelton within 5 minutes. This is not safe and seems to be a common problem.this happens at all times when the vehicle is running with the ac turned on. The vehicle can be either stationary or moving. I purchased the vehicle in July 2020 and it's been happening any time the ac is running.
The vehicle will switch gears while travels ng at 70 miles per hour. I immediately pull to side and have to stop automobile and restart. The dash shows motor and check engine. At this time the passenger seat belt will not remain latched. The air conditioner has stopped working. My spouse is a mechanic and checked the plug below the glove compartment. The plug receiver (not sure what it's called ) had a whole melted in bottom of female and of plug.
- Kirbyville, TX, USA
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When wet or rainy conditions persist the front park assist system activates anytime the vehicle drops below the present speed threshold alerting that there is an 'object' present near the sensor. The occurs when the vehicle is started and put in gear when parked or when the vehicle slows for traffic or traffic control devises and no vehicles are present. The system also randomly alerts in clear and dry conditions but this is rare (maybe once a month). This causes a grave safety issue as you are unsure if there could be a small person or animal present in front of the vehicle, the driver must take extra time to exit the vehicle and visually verify that no one has entered the blind spot while stopped or parked. Ford checked the system and stated this is normal and a known issue. They said that they are not sure how to remedy the issue but just to use extra caution. Service history reports are available on this as well as video to show this issue.
2013 Ford Expedition. Consumer writes in regards to false alarm issues with vehicle parking aid module failure. The consumer stated when his wife started the vehicle, the parking aid warning tone was solid and emitted a loud noise, that caused a huge distraction. The consumer stated the failure was intermittent, and the faults codes were not being captured by the computer. The consumer stated once again, there was another intermittent parking aid faulty warning tone. Updated 01/30/14 Ford field service engineer recommended replacing 4 sensors in the front bumper, as well as the driver's keyless entry pad, as it had several led's that were not illuminated. The consumer was not sure, if the problem corrected, because the false warning tones, were intermittent.
The throttle is erratic. Sometimes acceleration from a stop is smooth and sometimes its as if the throttle is binding against something. Other times the throttle is depressed and nothing happens until the vehicle suddenly lurches forward. The last episode was pulling into a parking place and the engine suddenly went into idle. I mashed the gas more and more and it suddenly almost lurched over the curb. I have had it to[xxx] in plano Texas on several occasions, even leaving it for several days for them to drive. They changed several items on the transmission, but in the last few days it has worsened(more frequent). There are no error codes, but it is becoming unsafe to drive. I have to leave the car with a parking valet when my wife receives medical treatment and this could be problematic. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
While driving at approximately 35 mph we lost all systems including exterior, interior and emergency lights. We were able to stop without going off the road, once we had stopped and put vehicle in park we were unable to get it out of park. We could turn the engine on and off, but still could not get vehicle to come out of park, nor could we get the lighting system to come back on, the only lights that worked were the dash lights. The computer system indicated: 1- tow haul malfunction 2- tire pressure management system light on. Had vehicle towed to Ford dealer. They found several modules lost communication with BCM, reset system, test drove but unable to duplicate or determine what caused the problem. We were in a very dangerous situation as it was dark, we were on a turn in the road and in the center of the road with no emergency lighting.
The gps has not worked properly from day one. I have had it to the dealer on four (4) trips and the problem with the gps has not been corrected. The software is current but it direct one to turn where there is no road and cancels before you reach the site programmed into the gps. I currently have 6000 miles on the vehicle I purchased in November 2012 and no correction of the gps.
A D V E R T I S E M E N T S
- Colonial Heights, VA, USA