Bought this Expedition used with 22,000 miles a few days after I drove it off the lot the brakes started having problems felt like the rotors were warped. I took in to the Ford dealer they said it needs new rotors and pads but it wasn't covered under the factory warranty because it had excessive use on them. What crock. I did finally get them to fix the problem but I'm really disappointed with this vehicle. I've driven Suburbans for the past 20 yrs and didn't need the first brake job until over 100k.
I now have 60,0000 miles on the 2013 Expedition and am facing the need to turn the front brake rotors for the fourth time. Brake pads remain original. Service advisor suggests improper or excessive braking. This is my fourth Expedition. Until now, none have required rotor service unless pads were replaced which occurred at between 80,000 and 120,000 miles on the different year Expeditions. My 2013 Expedition, though capable, has never pulled a trailer and less than 5,000 miles have been driven in "hilly" terrain. There is a definite problem that the dealer is unable to address.
$39,000 miles and already had warped rotors and needed to be turned and replaced brake pads. Sounds as if this should be a recall. Not covered on extended warranty.
Noticed shimmy in steering wheel at 9500 miles. Took to dealer and was told I used the brakes incorrectly coming down the foothills where I have lived for 25 years. I have had eight Fords in those years and have never warped a rotor and usually get at least 15-20000 miles on a set pads.
Service rep said any braking could warp the rotors. Manual says to gear down and apply firm steady pressure to brake peal. When I pointed this out to the rep she said "I don't care what the manual says". While gearing down on dry pavement may work to save the brakes it is very a dangerous practice on icy or snowy roads as the rear wheels could lock up causing loss of control. This practice negates the safety design of the Automatic Braking System (ABS).
Dealer refused to replace rotors and pads. I installed aftermarket drilled and slotted rotors with ceramic pads. By Fords logic I could potentially have to replace the rotors every day. I can't believe the disrespect and treating me as a complete fool after spending $115,000 on a F-150 Platinum and an Expedition King Ranch. I will never buy a Ford again. My next vehicle will be a foreign brand. Screw Detroit!
Rotors were turned this summer due to warping. Initially fixed the problem. Shudder returned again. This time Ford Dealer said could not turn the rotors again so they were replaced. Told the warranty for replacement of rotors had expired. Told it might have been caused by excessive braking. This is total BS because I drive mostly freeway and don't use brakes as much as most people. I don't ride brakes on hills. I use compression for braking. Since this is the second time within 40000 mile, I suspect Ford is using rotors that are of inferior quality. Since I drive and live in snow country I feel this is a potentially dangerous problem
Developed shudder during braking. Told rotors were warped so they were turned. Can't believe this occurred at only 20000 miles. I drive mostly freeway driving and use lower gears for braking so I use brakes less than most people.
A D V E R T I S E M E N T S
Bought this Expedition used with 22,000 miles a few days after I drove it off the lot the brakes started having problems felt like the rotors were warped. I took in to the Ford dealer they said it needs new rotors and pads but it wasn't covered under the factory warranty because it had excessive use on them. What crock. I did finally get them to fix the problem but I'm really disappointed with this vehicle. I've driven Suburbans for the past 20 yrs and didn't need the first brake job until over 100k.
- yoweb, Austin, TX, US