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10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
4 / 0
Average Mileage:
28,364 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Ford Expedition seat belts / air bags problems

seat belts / air bags problem

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2012 Ford Expedition Owner Comments

problem #3

May 152017

Expedition 8-cyl

  • 68,200 miles

A D V E R T I S E M E N T S

I was involved in a traffic collision today, May 15, 2015, going southbound the speed of 45mph on a city street in rancho cucamonga ca. Another car going westbound didn't wait at stop sign, went through the intersection, I slammed on the brakes and turned wheel to the right to avoid hitting her but we collided, I was spun around, she ended up in the front yard the house on the corner. The front of my vehicle hit the front fender and front door of the passenger side of her vehicle. Only 1 airbag deployed in my vehicle, the passenger side, with no passenger sitting there. My vehicle has several other airbags that did not deploy, even though the whole front end was smashed. Also, the one airbag that did deploy caught on fire, and filled the interior of the truck with a burning white smoke, not powder. It was a very strong burning smell that I inhaled a lot of. Not sure why only the one airbag deployed and all the others didn't"?? please help me in getting to the bottom of this. Should other vehicles like mine be recalled? I have to say, although I was not severely injured, it would have been way better if my safety restraint system would have worked the way it was intended. Have there been other instances like mine? what should Ford Motor Company do for me? what do I do next" please help me. Thank you, [xxx] ## VIN passed ## Ford, Expedition, 2012 ## information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Rancho Cucamonga, CA, USA

problem #2

Jun 302013

Expedition

  • 9,311 miles
The contact owns a 2012 Ford Expedition. The contact stated that the air bag warning light was continuously illuminated and heard a sound when the wheels were turning. The failure recurred multiple times. The dealer diagnosed that the air bag harness and shocks failed and needed to be replaced. The vehicle was repaired; however, the failure with the shocks recurred multiple times and were replaced multiple times. The contact took the vehicle back to the dealer because she assumed that the vehicle had included the restraint control module and the safety belt minder per the vehicle's owner manual. The contact could not understand why the vehicle had not been beeping as usual to notify her when an occupant was unblocked. The dealer and the manufacturer informed the contact that the rcm had not been manufactured with the vehicle, even though the manual stated that the rcm was included. The dealer then identified that the passenger air bag needed to be replaced and that was what caused the series of beeping sounds. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 9,311.

- Naples, FL, USA

problem #1

Sep 262012

Expedition 8-cyl

  • 7,581 miles
Stopped at 0mph. Witness in car behind. Foot on brake. Touched accelerator normally. Heard noise. Car took off at high speed. Hit wall approx twenty feet away. Both front airbags deployed. No one in passenger seat. Seat belt on, per driver, witness who helped driver thru window, and examination of seat belt by inspector. However edr read seat belt as not engaged. Brake read as not engaged, however edr also read vehicle at 0mph. Accelerator 0% at 3.5 seconds prior to impact, initial acceleration 23% three seconds prior to impact, 99% 1.5 seconds prior to impact. Engine rpms data may not be appropriate. Multiple vehicles using remote controls at nearby gate. Updated 12/27/12 updated 21/31/2012

- Rancho Mirage, CA, USA

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