This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
After purchasing a 2012 Ford Expedition, we discovered that, when running the seat A/C, the motor inside the seat overheats. This causes the upper section of the seat to become hot, and the seat pocket behind the seat to become very hot. We were advised that the system was built without proper ventilation for the motor, and there was no fix. Not just for our vehicle but for all 2012 Expedition....all have this problem. The advice given by Ford was "don't use the seat A/C during the summer." I was told it would be okay to use the seat heater in the winter. However, if the blower doesn't ventilate properly, the motor will still become hot. My fear is that it will become so hot that it could either short out, giving someone a nasty shock, or worse, catch fire.
- San Antonio, TX, USA
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- San Antonio, TX, USA