This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While getting tires replaced (Discount Tire), the representative pointed out that the aluminum-shelled lug nuts had swollen and become so deformed that the correctly sized socket could not be used. FUrthermore they could not be accurately torqued. The lug nuts had to be replaced, which cost $175.
2 piece lug nuts swelled creating a dangerous situation where the lugs were extremely difficult to remove. If the vehicle experienced a flat tire, they would be difficult if not impossible to remove on the road.
The contact owns a 2011 Ford Expedition. The contact stated that while driving approximately 40 mph the rear wheels locked momentarily. The failure continued to recur on an intermittent basis. The vehicle also stalled during one of the failures. The contact also stated that the vehicle was a rental and was towed back to the rental Agency after stalling. The contact was not aware if the vehicle was ever taken to have the failure diagnosed or repaired. The failure mileage was 7,000. The VIN was unavailable.
- Kaneohe, HI, USA
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- San Antonio, TX, USA