This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Ford vehicle traveling at approximately 45 to 50 mph hits pickup truck broadside pushes truck at 45 degree angle about 25 feet. Damage to Ford front bumper, fender and hood just off center of vehicle. No airbag deployment!
2010 Ford Expedition was traveling southbound. A 2007 Chevy Silverado that was on the northbound side, made a left-hand turn in front of the Expedition without yielding right of way to oncoming traffic. The Expedition was traveling about 35 mph and the brakes locked up leaving skid marks on the pavement. There was no time to react as it took place so quickly. The vehicles collided right front to right front. Then as the vehicles continued in motion the Expedition was dragged sideways into a T-bone type position with the side of the Silverado, and the front of the Expedition slide down the side of the Silverado in this position causing damage to the Silverado's passenger front fender, door, extended cab door and front of the bedside. The backend of the Silverado came up off of the ground and then the vehicles separated. The whole front of the Expedition was taken off. It was deemed a total loss. Fire department was surprised the airbags did not deploy and advised us to stay out of the vehicle at that point. There were three occupants in the Expedition, all wearing seatbelts, including the driver, a passenger in the right front seat and a passenger in the right seat of the second row of seating. The right front passenger was heavily bruised across the chest from the seatbelt locking up. However that particular seatbelt would often lock up and start cinching down on whoever was occupying that seat on a regular basis prior to this accident. And when the seat belt would do so it would have to be unfastened and let to pull all the way back in, pulled back out and refastened. So even with its prior apparent defect it still locked up in the collision, just no air bag deployment.
There are 3 spots so far that have bubbled up on the hood and tailgate of my vehicle. It's still under warranty till 06/15 but Ford refuses to do anything about it.
After only a little over 3 years the vehicle has developed corrosion and paint bubbling on the hood and tailgate. These body panels are aluminum and the problem is well known, although the manufacturer is very reluctant to resolve these problems.
- Fort Myers, FL, USA
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When driving the 2010 Ford Expedition through virtually any puddle, as the water hits the front wheels it is thrown directly up onto the windshield of the SUV. I have owned many vehicles and they always are designed to push the water away/under the vehicle. This is a very serious issue as you loose all visibility every time you run through a puddle of water. Having the windshield wipers on high still takes 3-4 cycles to clear the amount of water that is dumped on the windshield. So you are driving blind until you exit the puddle/water along the side of the road (which can be quite a distance with heavy rains and water running down the sides of the road). Many people have complained to Ford and the response is how Ford handles all of the complaints about any of their vehicles....'no problem found. The vehicle is operating as designed.' Here lies the issue. It has a major design flaw that creates an extremely dangerous situation for anyone driving these vehicles in the rain. Ford should be forced to develop a design fix for this issue, and ordered to stop selling additional vehicles until this fix is rolled out. Ford is still the same company they were in the 80's and 90's....deny responsibility and hope people will just go away. Please investigate this before people are killed due to Ford's poor design of this vehicle. Ford won't have records complaints, because the dealers won't write a repair order for it since there is no fix. This is the same approach Ford is taking on the 6 speed transmission issues these vehicles have also.
A D V E R T I S E M E N T S
- Garrett, IN, USA