This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Ford Expedition. The contact stated that the transmission made a knocking noise and when traveling at low speeds and lunged forward. While slowing down to 15 mph to make a right turn, the vehicle jerked forward and when driving straight and slowing down, it would continue to jerk after an attempt to accelerate. The vehicle was taken to the dealer where the plate assembly/drive plate and the screen assembly were replaced. The problem was not remedied by the repairs. The contact was driving in reverse out of the garage when the vehicle began pulling in reverse. The vehicle also pulled back 6 feet when in the park position. When the tow truck arrived, the vehicle exhibited the identical failure while it was in park. The dealer informed the contact that they could not duplicate the failure. The failure mileage was approximately 20,035. The current mileage was approximately 35,000.
My wife reached down to pick up a toy our granddaughter had dropped. Wind blew car door closed, and retractable running board retracted catching my wife's arm. She could not free herself. She sustained bruising to her arm.
The contact owns a 2008 Ford Expedition. Ever since the vehicle was purchased, the transmission has experienced difficulty shifting from gear to gear. The contact has taken the vehicle back to the dealer at least four times, but they cannot determine the cause of the failure. The failure mileage was 12,000. Updated 03-09-09 the transmission shifted erratic at higher gears. Also the vehicle was sluggish on acceleration. The dealer reprogrammed the PCM and tcm. The consumer continued to experience problems. Updated 03/11/09.
- Colorado Springs, CO, USA
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- Vancouver, WA, USA