This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Ford Expedition. The contact stated that after her significant other parked the vehicle and shut it off, he exited the vehicle but reached back in because the keys were forgotten in the ignition switch. The vehicle was in park but started to roll away. There was a passenger seated in the front passenger seat who witnessed the failure occur and was unable to unfasten her seat belt when the vehicle rolled away due to it retracting. The contact stated that the driver door was open and while the vehicle was rolling, the driver front door crashed against the driveway gate, then continued to roll. The contact stated that she attempted to open the passenger front door but it failed to open and the seat belt failed to unlock. The contact stated that the vehicle was rolling in full acceleration in reversed and was making a loud clicking noise as if it was trying to get back into gear. The vehicle crashed into trees of an ally of a garage. The vehicle was able to drive back into the garage. There were no injuries sustained. It was unknown if a police report was filed. The vehicle was not taken to a dealer or independent mechanic for a diagnostic testing or repair. The contact called the manufacturer and was informed that there was no recall on the vehicle and was suggested to have the vehicle taken to a Ford dealer and did not offer further assistance. The approximate failure mileage was 130,000.
The contact owns a 2008 Ford Expedition. While driving 40-55 mph, an abnormal noise was heard coming from the transmission. There was no warning indicator illuminated. The vehicle was taken to town East Ford (located at 18411 lyndon B johnson fwy, mesquite, tx 75150, (972) 584-9140) where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to NHTSA. The approximate failure mileage was 121,000.
My truck was put in park and I couldn't put the car in gear. I was stranded with my family for 1 1/2. I had to do research so I went to the internet on my cell phone and found out that it was the break light switch. I also read the manual and it said to replace the fuse. I did that and it still wouldn't go into gear. I had my wife stand in the back of the car while I depressed the brakes and the light wouldn't go on. After reading on line someone had mentioned to go under the dash board and giggle the switch by the break peddle. I did and started the car and thankfully the car was able to go into gear. I had went out this morning and im still having the same problem. I jiggled the switch again by the break peddle and it worked again.
Clear coat and paint started peeling of for no reason and rust is appearing underneath the hood and the back door as well. Takes a while before shifting gears.
At the start of the engine, there is a tickling noise that does not disappear until after the first gear is automatically engaged. To me, this looks like a manufacturer's defect on the vehicle rather than an engine problem because at 41000 miles, such problems should not develop: The vehicle is relatively new.
- Palm Coast, FL, USA
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This is a used car we were going to buy at a reputable dealer's lot. Salesman assured us it had not been in an accident. Upon inspection by our mechanic, it was determined that this vehicle had extensive front end damage, being rebuilt with salvage parts and repainted, probably in Mexico. The transmission needed costly repairs. It had also had the tailgate removed, possibly replaced, and the brake pedal was welded on.
The contact owns a 2008 Ford Expedition. The contact stated that the driver and passenger windows failed. The windows could not be opened or closed. The transmission also failed. The vehicle was taken to the dealer where the window failure was located at the door motor. The transmission computer was reprogrammed but the failure was not corrected. The vehicle was not repaired. The VIN was not available. The failure mileage was 20,000 and the current mileage was 82,000.
The contact owns a 2008 Ford Expedition. The contact stated that the vehicle was shut off and parked on an incline when it rolled backward and crashed into another vehicle. The emergency brake was not engaged when the failure occurred. The rear bumper and lift gate were damaged, but there were no injuries reported. The vehicle was driven to an auto body shop and repaired. The police were also notified and an incident report was available. The manufacturer was not notified. The failure mileage was 88,342.
On 2 separate events my Ford Expedition rolled down the driveway when it was in parked with foot brake engaged. I took it to the Ford service department and they claim they could not find any issues. This weekend with transmission in park and foot brake engaged the vehicle rolled backwards again almost running over me.
A D V E R T I S E M E N T S
- Carrollton, TX, USA