This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Our 2007 Ford Expedition was sitting in our driveway, when our neighbor heard a loud pop noise. When he looked, he saw that our back left window had shattered--for no reason. This is the 2nd window to shatter for no reason. Luckily our kids were not in it, or they could have been injured. We will now have to replace the 2nd window in our truck in less than a year for them spontaneously shattering.
We were loading up our 2007 Ford Expedition to go out. The vehicle had just been started to warm up, when I shut the rear hatch, the glass shattered causing a huge mess allover the rear of the truck. The 2 contacts were dangling from the truck, but the glass was completely shattered out.
I had purchased a 2007 Ford Expedition with heavy duty trailer tow the class iv and the vehicle did not come with trailer tow mirrors. I had just purchased a trailer and have blind spots and am trying to find mirrors but there are none for me to use. I try asking Ford if I could use the ones from and F-150 but they cannot guarantee anything because it is not on the accessory list. I think this is a big safety risk since the vehicle is equipped to tow up to a 9000lb trailer and if you cannot see then why sell the trailer tow package if you cannot use it.
- Havelock, NC, USA
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- Keswick, 00, USA