We purchased a 2007 Expedition limited from don chalmers Ford in Santa Fe New Mexico on July 21, 2007. We had this SUV for less than 2 weeks when the power steering and the rack and pinion failed. I was backing out of a tight parking space when I felt the SUV sort of thump. Within 500 feet, as I was leaving the parking lot, the power steering was completely gone. After taking it to the nearest dealership, the service representative said that the rack and pinion was blown. This is our 2nd Expedition (we owned a 2001 eddie bauer). I convinced my husband to trade in our 2007 Tahoe ltz for the Expedition limited because I missed many of the basic features such as the seats folding flat, the controls on the steering wheel, handle on drivers side. I cannot understand how a brand new Expedition can have the power steering and rack and pinion fail with less than 500 miles and from just simply backing out of a tight parking space. I thought that the 20" tires had something to do with this. Some of our friends who are "car people" said that the hose to support the power steering was probably not installed properly and when I made the tight turn, it snapped it out of the socket. The service rep said that they probably made some mistakes during manufacturing that caused the entire rack and pinion to be defective. The failures occurred on August 3, 2007, and the car was brought to the don chalmers Ford dealership located in rio rancho, New Mexico. We have been given a loaner vehicle. We have not yet been contacted to inform us of what the exact problem is, or the corrective action required. We believe these issues are unacceptable on a $45K automobile. We either want a replacement Expedition or we want our Tahoe back.

- Tijeras, NM, USA