This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I went to pick my son up from drivers ed and we were leaving the parking lot and the vehicle died. I waited a little and then restarted it and it started but it was rough. I then continued to drive my way back home and it was driving rough and no lights came on indicating I had a problem. I was driving down the road and it died again so I had to just let it coast to get off the street. Luckily I was able to coast into delon and son's second driveway (repair shop). I waited for them to come help and when the repair man came out he was able to start it and told me he was going to run some test on it to see what would have caused it. After 2hrs he came and said that it indicated it was the fuel pump, but that it showed it fixed itself so he wanted to test drive it before I would go home......well not even two minutes after he left his coworker came in and said that he just broke down in my vehicle. So he bumped under the tank and it started back up. So this to him indicated that it was for sure the fuel pump. I left it for them to fix it and when it was done he called me and told me that.....I was very lucky that it didn't explode because the wires were melted on the fuel pump and he himself said that he was lucky since he test drove it as well. I doubt Ford would pay for this fuel pump failure it seems to be a common problem when you look on-line. My total bill for this was $790 ouch :( considering we are in the process of adopting a child.
- Alvin, TX, USA
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- Alvin, TX, USA