This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Intensity of the lighting supplied to the electronic message center (which displays mileage, odometer, remaining fuel mileage, fuel economy, compass, etc.) is provided through a photo cell on the dashboard. It is wired incorrectly, so that high intensify light (as in daylight) reduces the amount of light displayed. This is backwards. It makes all functions of the electronic message center (odometer, etc.), impossible to read in normal daylight conditions. Local Ford dealership tells me that this problem is common to a significant number of Ford cars and trucks for several years, including and more recently than 2007. A letter to Ford did not provide any suggestions for repair. In order to read anything on this display in normal light, it is necessary to duck your head down and stare at it for about ten or more seconds. If this action has not yet caused any fatalities, I can't imagine why. Updated 10/24/2014
The contact owns a 2007 Ford Expedition. During the daytime, the contact was unable to read the instrument panel gauges. The dealer stated that the vehicle was manufactured in that manner and would be unable to make the repair. As of November 29, 2007, the dealer had not repaired the vehicle. The failure mileage was 16 and current mileage was 12,600. Updated 01-11-08. Updated 12/31/07
The contact owns a 2007 Ford Expedition. The contact stated that the gauges on the dashboard failed to illuminate during the day. The dealer stated that this was a normal occurrence. The VIN was unknown. The current and failure mileages were 420.
The contact owns a 2007 Ford Expedition. The contact stated that the indicators on the dashboard are not visible when they are illuminated in the daytime. The dealer stated that there was no remedy for the failure. The current mileage was 7,200 and the failure mileage was unknown. Updated 02-01-08. Updated 02/01/08
- Ruxton , MD, USA
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- Lynn Haven, FL, USA