This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
First incident occurred when vehicle was traveling 45 mph. Brakes were applied to slow down before a curve. At the point the front wheels locked up and the vehicle began to rock back and forth and swerve on the roadway. To prevent a rollover the vehicle was steered off the road when it jumped an embankment and plowed through 25 feet mud and brush before coming to a complete stop. The brakes were completely inoperable. The vehicle was shut off and left until it could be towed out. After a few hours the calipers released. The second incident occurred when vehicle was stopped at a stop sign. When accelerated was pressed the front wheels were locked up and the back wheels were spinning. Vehicle was put in park, shut off, restarted after a few minutes and calipers were still locked up. Vehicle was towed home and calipers released after a few hours. Car had only been running for about 30 minutes when this happened. After diagnosis it was determined that the brackets that hold the brake lines on the front failed and wheel rotation were through the lines which caused the brake lines to intermittently collapse. All brake lines, calipers, tie rods, shock/struts, brakes, rotors, upper control arms and lower ball joints have been replaced on both front and rear. Vehicle had approximately 180,000 miles when both incidents occurred 3 months apart.
The contact owns a 2007 Ford Expedition. While reversing out of the driveway, the brakes and both front wheels seized and would not turn. As a result, the vehicle remained stuck in the middle of the street. The contact shut off the engine and removed the keys from the ignition. The vehicle was restarted and the gear was placed in neutral. The contact's husband had to pull the vehicle back into the driveway via a rope. The contact sprayed the wheels with a type of seizure unlock spray and the vehicle was able to be driven a day later. In addition, the ABS warning indicator illuminated. The vehicle was taken to a local mechanic where it was diagnosed that the brake calipers seized. The vehicle was repaired. The manufacturer and dealer were not made aware of the failure. The failure mileage was 151,000.
The contact owns a 2007 Ford Expedition. While driving approximately 40 mph, the vehicle stalled and the ABS warning indicator illuminated. The vehicle was pushed to the side of the road and towed to an independent mechanic where it was diagnosed that a sensor next to the transmission failed and needed to be replaced. The vehicle was repaired. In addition, while driving 60 mph, the ABS warning indicator illuminated. The vehicle was not taken to a dealer for diagnostic testing or repairs. The manufacturer was not notified of the failure. The approximate failure mileage was 219,935.
The contact owns a 2007 Ford Expedition. When the vehicle was placed into reverse, the brakes and the steering failed without warning. The vehicle would not stop and continued to accelerate. The contact depressed the brake pedal all the way to the floorboard. The contact turned off the ignition. The vehicle crashed into a curb and a tree. There were no injuries and a police report was not filed. The vehicle was not diagnosed or repaired. The VIN was not available. The manufacturer was notified. The approximate failure mileage was 130,000.
The contact owns a 2007 Ford Expedition. While driving 40 mph, the brake pedal was depressed and failed to respond. When the failure occurred, the traction control warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 109,000.
- Snowflake, AZ, USA
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Out of the blue the vehicle starts braking really hard, making loud banging noise, and shaking. It used to be once in a great while but now it's everytime I drive my vehicle, sometimes I can't stop my vehicle. This is very dangerous in traffic. I've taken to the Ford dealership multiple times yet my problem persists.
I purchased this vehicle used on 04/15/2011. We normally drive approximately 35 mph around the island. In August of 2012, the brake master cylinder failed at 90,000miles and was replaced on 08/08/2012 by the service dept at mike shad Ford/autonation, orange park, fl. On 04/12/2013, the brake master cylinder failed and again had to be replaced, this time by paul clark Ford, yulee, fl. On 03/13/2014, while taking my daughter to school, the brakes failed. I was able to steer out of a collision. I took the vehicle to the nearest Ford dealership; paul clark Ford, yulee, fl. The master cylinder needs replaced a third time; however, the part is on back-order with no known repair date. I contacted Ford customer relations on 03/14/2014 who stated there were no tsb on this part. I highly recommend that this be investigated before fatality occurs. 3rd brake master cylinder failure within year and a half.
The contact owns a 2007 Ford Expedition. The contact stated that while driving 30 mph, the brakes were applied and traveled to the floorboard abnormally. The contact mentioned that the brakes failed to respond immediately without warning. The vehicle was taken to a private mechanic where it was diagnosed that the brake master cylinder needed to be replaced. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure and current mileage was 81,600.
The contact owns a 2007 Ford Expedition. The contact stated that the traction control warning lamp illuminated. The vehicle was taken to the dealer. The technician diagnosed that the ABS module was defective and needed to be replaced. The manufacturer was made aware of the failure but did not offer any assistance since the vehicle was not included in any recalls. The vehicle was not repaired. The VIN was not available. The failure mileage was 65,000 and the current mileage was 80,000.
Brakes were applied and the brake pedal went to the floor and slightly vibrated. After initial application of the brakes, upon next application of pressure on the brake pedal, the brakes then engaged. No code or any indication by the vehicles safety messages were given, no check brakes or anything. There is a recall for ABS brakes on the 2008 model dated November of 2007 and this vehicle was a late production run of the '07's and delivered on 8/28/2007 so perhaps the same issue affected some models from '07. Issue has been reported to corporate level @ Ford Motor Company.
A D V E R T I S E M E N T S
- Waynesville, MO, USA