This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The new 14 passenger Ford van is a passenger hazard for people in the back three rows of seats if someone is not in the second row. The rear door latches are next to impossible to reach from the third row. I am located at jet propulsion laboratory in pasadena, ca. The van is a vpsi leased van. How can I get the latch fitted with an electric opener? I am contacting vehicle safety and vpsi on this issue. Ford Motor Company customer relationship center P.O.box 6248 dearborn, Michigan 48126 1-800-392-3673(Ford) tdd for the hearing impaired:1-800-232-5952 Monday - Friday 8:00 am ?? 5:00 pm local time.
- Pasadena, CA, USA
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- Pasadena, CA, USA