This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2006 Ford Expedition shut off without any warnings in the midst of me driving the truck everything shuts down it's hard for me to steer my vehicle and the brakes locks up this was so scary driving the expressway and trying to maneuver a stalled vehicle
I have a 2006 Ford Expedition eddie bauer 4X2 and my problem started after I purchased the vehicle in 2010. In 2011 I was in tampa, fl after gassing up I went to put the vehicle in gear and the gear shift lever broke off the vehicle had to be towed to sarasota Ford in sarasota, fl where I live. That's the first time now the second time I was leaving for work at 4:30 am in November or December of 2014 I was in my driveway and went to put the vehicle in gear when the gear shift lever broke off. The third event happened on Friday July 8, 2016 at 4: 28 am in my driveway I was leaving for work as I went to put the vehicle in gear the gear shift lever broke off. I have had to miss two days of work by using pto/paid time off which is my vacation time due to the gear shift lever continually breaking off. Sarasota Ford told me that the shift lever has been discontinued so they had to locate a used part for the last repair. I have filed two complaints with Ford Motor Company to which they will not disclose any findings or other related complaints only that there are no recalls. I have had sarasota Ford charge me for a new part then take some money off after I found out it was a used part to which they never notified or asked me if it was ok to put used parts on my vehicle. The sales manager bill godfrey lied to me when I asked for copies of my prior invoices in reference to this ongoing issue. He stated that the records were not on site when in fact they were as I believe one of the file clerks actually told us these records where on site in a office and she supplied us with the documents.
My 2006 Ford Expedition's "engine failsafe mode" initiated and alerted me while I was operating the vehicle, which resulted in the vehicle shutting down completely and losing all power. My main issue/concern with this is that I lost steering and a significant amount of braking power. Fortunately, I was on a side road and was able to safely pull over out of harm's way. The vehicle was able to start a couple of tries later, and I was able to get the vehicle into a service shop safely, which was over an hour away. I cannot help but be grateful for getting home safely, but am very concerned about these vehicles experiencing such issues as they traverse major thoroughfares, especially on a highway traveling around 70mph. This potentially posed very impactful consequences and puts myself, friends/family traveling with me, and other motorists.
I was driving down the freeway approximately 50 mph when my engine completely shut down. There was a beep and a light came on that said "enginer fail safe mode". the engine shut off, but luckily I still had full movement of my steering wheel so I was able to change lanes and get off to the shoulder. I panicked for a moment, but started the car and it started right back up. I attempted my drive to work and made it there. Not sure what to do about the problem, but I'm scared to drive it anymore. Especially with my children in the vehicle and my husband is out of town for work. This is a major safety issue and needs to be recalled.
The contact owns a 2006 Ford Expedition. The contact stated that the vehicle stalled. On another occasion, the vehicle stalled after the vehicle engine safety mode was initiated while driving approximately 5 mph. The vehicle was restarted but the failure recurred five minutes later. The vehicle was taken to a dealer where it was diagnosed that the throttle body sensor needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 140,000.
- Millort, AL, USA
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I was driving about 25-30mph and making a left turn. The vehicle suddenly shut off. I had no power steering or anything. It was totally off and stopped in the middle of the road. If a car had been coming it would have hit us. I was able to turn off the key, put it in park and start it up and pull off the road. I decided to carefully try to get home. On the way home I was stopped at a red light and it shut off again, no warning. I was blocking traffic. I was again able to turn off the key, put it in park, and start it up. I made it home a short distance. This is very dangerous and someone could get killed on a highway by a car randomly shutting off and becoming unsteerable.
Was driving about 35 mph when engine fail safe mode came on and truck just shut off. This happened 4 times between location and home. Almost got rearended when it happened.
Driving in town on four lane at 45 mph. Fail safe light appeared and engine cut off and lost power steering. Almost rear ended as there was no place to pull off the road! engine was restarted and did not occur again while returning home.
As I was driving my Expedition, the truck suddenly shut completely off and I had to power steering and then in the message center it showed "engine failsafe mode". I had to put my flashers on and coast to a stop in the lane I was in and come to a complete stop before I could restart my truck. I was unable to switch lanes or move to a safer location because I had no power steering. I had the same thing happen in March of 2009 when I was going 60 on the interstate in the middle lane and lost all power and had to coast to a stop in that lane with my flashers on hoping everyone around me would see I was having car trouble. I had 3 of my kids in the truck with me. In 2009 I took it into the Ford dealership and they said it was the throttle body and replaced it which cost me $536. In 2009 it happened 5 times before it was fixed. I took the truck in today and they said again its the throttle body and because it's been 5 years the other one is no longer under warranty. So now I'm getting a new throttle body put in. I emailed Ford corporate and was basically told that there is no current recall nor plans for one so there's nothing they can do for me!
This is the second incident: The fist was about 3 months ago. I was driving down a residential street yesterday when the "fail safe mode" indicator came on and said engine shutting down. Car turns off, cannot steer. Very dangerous. I was on a residential street and was able to pull off. Turned the car off for a few minutes and it started and I drove to work, but the engine light remained on. I took it to an auto parts store who ran it and it came up as throttle body forces immediate idle. Which is exactly what the 10 pages on complaints on carcomplaints.com said it would say - however information on that site also said it's actually the fuel pump modulator, but the computer did not indicate that at all. There were almost 60 complaints of the same situations - when I pulled out into traffic today the car 'hesitated' and did not accelerate correctly. The first incident occurred on a major highway - and again I was lucky enough to be in the right lane and was able to pull over. This defect is going to cause an injury or even death and it needs to be recalled and corrected. I will be contacting Ford corporate; but with the recent incidents with GM I would hate to see an accident or fatality occur when Ford and others are aware of this problem. Obviously I have to get this fixed, I'm hoping my Ford dealer will work with me, but I have a 4 year old so time is of the essence and I'm guessing money will be too. Regardless of Ford's corporate response, I will be contacting the media. This is a safety issue and is unacceptable that Ford is not taking responsibility.
I was driving around 46mph, and in the middle of driving, my truck cut off for around 5 seconds. I almost got by the truck behind me. My truck kicked back on by itself, all why I was driving. I was so terrified the truck behind almost rear ended me.
Twice in last week, driving at slow speed and "engine fail safe mode" light comes on. Lost power, braking, and steering. Forced to put car in neutral while car was rolling to restart. Rolled right thru stop sign. Restarted fine, luckily. In second event, almost got hit when turning left across oncoming traffic! started turn and couldn't stop turn due to loss of braking. Fortunately, first time I tried the restart in neutral and it worked, otherwise I would have been hit in second event or hit something since I couldn't steer.
A D V E R T I S E M E N T S
- Calumet City, IL, USA