The contact owns a 2006 Ford Expedition, eddie bauer edition. The vehicle was purchased in 03/2006. On 10/15/06 the contact heard a loud noise and experienced vibration in the steering wheel while driving speeds ranging from 5 to 50mph. On 10/21/06 the dealer replaced the steering rack. The failure mileage was 9,087. The noise and the vibration continued to occur after the vehicle was repaired. On 11/13/06 the steering rack was replaced again for the same failure. Two to three days after the vehicle was repaired, the noise and vibration reoccurred. The dealer was informed of the failure and advised the contact to bring the vehicle in to diagnose it on 12/06/2006. The dealer advised the contact that they were unable to repair it until a Ford engineer investigated the failure. On 02/12/07, the contact received a letter from the dealer stating that the failure was not uncommon for this type of vehicle. The manufacturer stated that no further action was needed. The contact filed a lemon law case in his state with a court date for 09/28/07. On two attempts the vehicle failed inspection. The contact stated that this was a safety issue andwas requesting that the vehicle be repaired. The current mileage was 10,000.

- York, PA, USA