Only had the expedition for 2 weeks and i had to bring it in 3 times to fix the same problem.. dont know if it is the dealer that has no clue how to fix it or is it the fact it was checked with Quality Assurance (Ford thing im guessing) I shouldnt have this type of problems with a new or preowned car. If you are thinking on buying a truck or suv from Willey Ford in Woodscross Utah... I would think twice.... Im sitting in the lobby typing out this complaint because they are blowing me off like it was my fault in buying the S.U.V. or a guilt trip that im bring it in for fixing... If the dealer was close enough to just drop it off maybe i would be less pissed about bring it in... but im wasting a half a tank of fuel just to get it here... im really pissed off that its taking them more the once to fix the issue. Maybe I should report it to BBB in Utah... but thats my pissed off issue about the Ford Expedition and the poor way of a dealer representing Ford... because im really like Ford and their trucks, just hate this type of dealers that represent Ford poorly. by the way it's been 3 hours on this 3rd trip to fix the same issue... im still sitting at the dealership (Willey Ford) waiting..
A D V E R T I S E M E N T S
Only had the expedition for 2 weeks and i had to bring it in 3 times to fix the same problem.. dont know if it is the dealer that has no clue how to fix it or is it the fact it was checked with Quality Assurance (Ford thing im guessing) I shouldnt have this type of problems with a new or preowned car. If you are thinking on buying a truck or suv from Willey Ford in Woodscross Utah... I would think twice.... Im sitting in the lobby typing out this complaint because they are blowing me off like it was my fault in buying the S.U.V. or a guilt trip that im bring it in for fixing... If the dealer was close enough to just drop it off maybe i would be less pissed about bring it in... but im wasting a half a tank of fuel just to get it here... im really pissed off that its taking them more the once to fix the issue. Maybe I should report it to BBB in Utah... but thats my pissed off issue about the Ford Expedition and the poor way of a dealer representing Ford... because im really like Ford and their trucks, just hate this type of dealers that represent Ford poorly. by the way it's been 3 hours on this 3rd trip to fix the same issue... im still sitting at the dealership (Willey Ford) waiting..
- Robert B., Kaysville, UT, US