This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
- while driving a 2005 Ford Expedition at approximately at 5 mph she noticed black smoke coming from the interior of the vehicle. The contact stated she had her phone charger plugged into the cigarette light adapter. The contact initially thought the fire was coming from under the hood, she then discovered the fire was coming from inside the car. The plastic around the phone charger caught fire. The contact poured baby formula on the flames to extinguish the fire. The failure mileage was 39,000. The vehicle was towed to a Ford dealer. The vehicle failure had not been diagnosed at this time. The contact has pictures.
- Sacramento, CA, USA
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- Sacramento, CA, USA