This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Ford Explorer. The contact stated that while driving approximately 20 mph, he noticed a loud vibration coming from the rear of the vehicle. The was vehicle taken to the dealer for diagnosis. The technician stated that both rear wheel hub assemblies would have to be replaced. The vehicle was repaired. The approximate failure mileage was 86,000.
On 6/22, the right wheel bearing assembly failed while traveling ~20 mph. As a result, a fire occurred. I put the fire out in our driveway at home with a water hose. Significant damage occurred to the right wheel assembly, bearing housing, 1/E axle, rotor, caliper, brake pads, emergency brake, etc...luckily, were close to home and were not traveling 70 mph. No other vehicles were involved and there were no injuries as my wife and I were able to get all of our children out of the Expedition safely. Our Expedition is a 2004.
Upon coming out of the driveway and driving 5 mph to 10 mph air bags deployed, and front driver's wheel disengaged. Consumer contacted the dealer.but problems recurred.
- Manchester, MD, USA
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- Hicksville, NY, USA