This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
- the contact owns a 2004 Ford Expedition. While parking the vehicle the gear shift sheared off from the steering column. No excessive force was applied to the gear shift while attempting to shift from reverse position to park. The vehicle was towed to the dealer, and they informed him of the repair cost. The contact stated that there was a defect in the gear shift. The contact stated that the dealer indicated that the steering column needed to be replaced.
- Agusta, GA, USA
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- Agusta, GA, USA