This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving my Ford 2004 Expedition eddie bauser, the brake pedel will go all the way to the floor, & the braking system will failed to work, vehicle will not stop, this happens 4 time, & the dealer ( brandon Ford ) & Ford refuse to help us, the dealer after looking at the vehicle every time said nothing happens to the brake, we are afraid to drive the vehicle, for we might not be lucky the next time it happen, the last time it happen was on May 26, my wife was driving with the kids when it happen, she had to pull onto the side of the road in order to avoid hitting the cars in front of her which cause her to hit at road sign, which cause about $2100 in body repair cost, we need to file a complaint against brandon Ford & Ford Motor Company for not thinking about their customer safty & life & family. Thank you.
- Valrico, FL, USA
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- Valrico, FL, USA