This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I turned the corner and the whole back window shattered. I stopped right away and looked around. Most of the glass had shattered outside the Expedition. There was no rock or anything else that hit it. As a matter of fact, the corner I turned at, there was a metro police officer there because there was an accident in the middle there. My children where scared and crying but there was no glass on them. The next morning I took the 2003 Ford Expedition down to friendly Ford and they said it is not covered.
Rear quarter panel (drive side)glass window was blown out. No apparent vandalism was detected. 90% of glass was discovered outside of the vehicle indicating that the window "exploded" outward from inside the vehicle.
- Sugar Land, TX, USA
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- Las Vegas, NV, USA