This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On August 26,2006 took my SUV to dealer to have it checked out because the front end was shaking really bad. Was told that it needed to have front and rear rotors replaced had another dealer check out only need front rotors replaced had them replaced. On Sept 8, 2006 took back to dealer because I heard a whinning noise thought it was the power steering fluid low. It checked out okay dealer check it and was informed that the power steering pump was bad had it replace. Picked up my SUV and it was still making the same noise. Was told to drive for two weeks to let air bleed out line and bring back in two weeks call them to let them know that the noise was still there took to dealer. Nothing was done about it. Call the Ford customer service line and mailed them a letter about what was going on. They told me to take my SUV to another Ford dealer did that was told that the power steering pump was bad that I had put on in Aug. And that something was causing them to go bad. The steering rack is the problem. I call the dealer where I've all of my work done on my SUV and talk to the general manager. He was rude and hung up in my face I call back I'm going to take my SUV to them tomorrow Oct 27,2006 and see if we can come to terms to get my SUV fix. But I've see many complaints about the same problem that 'm having.
While driving 30 mph, the vehicle vibrated uncontrollably. Suddenly, the vehicle stalled. The driver tried to restart the vehicle and was not able to do so. The vehicle was towed to the dealer for inspection. The mechanic informed the driver that the alternator and battery needed to be replaced. While unlocking the driver's door with the automatic switch both side rear view mirrors would automatically move up and down. The vehicle was taken to the dealer for inspection. The mechanic replaced both side rear view mirror motors. Consumer adds both side view mirrors motors replaced 2 to 3 more times. The fog light housing replaced, rear light covers replaced due to moisture, heater core switch replaced from dash. Brakes squealing when applied. Transmission slipping and power steering pump winding.
- Norfolk, VA, USA
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- Albany, GA, USA