This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My Expedition is a 1yr and 5 months. With less than 500 miles paid for a front end alignment and tire rotation, because of bad vibration at speeds of 60-70 miles an hour. Still had vibration, took it back to dealer, they said the truck came with tires out of balance. Still had vibration, took it back to dealership, a box dealing with the steering wheel had to be replaced. Since then I have paid for another front end alignment and tire balance, now tires have worn so bad dealership will probably blame worn tires for the vibration. There is more!!! the seal on the front windshield came loose and started leaking, and had to be replaced. In the front defrost vent some foam stuff had come loose and would flap around when the vent was on, the dealership called it ( packing) it was replaced or glued back down. The side trim on both sides from the two front doors, to the two rear doors faded badly, and had to be replaced. The dome light had a pinched wire and would flicker when turned on or hit a bump, it was repaired. The power window swith light, driver side went out, and the unit had to be replaced, and now the cruise control will not stay engaged when I hit a bump most of this happened in under a year.
When driving 70 mph or higher steering wheel and the vehicle shook excessively, causing the vehicle to become unstable. Dealer has replaced the tires twice, and replaced the steering gear box. However problem recurred. Dealer indicated to the consumer that it could not be fixed.
- Pembrook Pines, FL, USA
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- Antioch, TN, USA