This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
: the contact stated while driving 45 mph in snow, while changing lanes the vehicle hit a tree head on, the frontal airbags did not deploy and the front and rear seat belts failed. This occurred without warning and pictures were taken at the scene. The driver and passenger received minor injuries and a police report was not filed. The vehicle sustained body damage and was towed to an independent repair shop however no repairs were made. The manufacturer was contacted. Contact was seeking from Ford the reassurance of safety. He wants Ford to ton inspect the vehicle and determine why the air bags did not work. The impact wa shard enough to trigger them. The reason given to the consumer was that the sensor was not hit hard enough. Wants the dealer to be more forthright with contact and tell him the truth.
Consumer stated that the seat belt on the third row/middle locked. His 4 year old daughter was seated there. The seat belt would not release the child. Instead of the seat tightened up. Consumer had to go to the dealer and have the seat belt cut off his child. It was very frightening to him, his wife, and the child.
2003 Ford Expedition - second row seat belts continually twist when buckling child in car seat. I have tried straightening belt several times. This is a concern to me because if the belt should twist across the shoulder or belly it could cause more bodily injury than a belt that is flat. The belts appear thin and floppy.
- Advance, NC, USA
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- Highland Springs, VA, USA