This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
bought truck 3/2/22 from Gold cAuto In troy NY. 3/7/22 went to take kids to school 2.5 inches of water set in my weather guard mats. seats soaked console everything in front cab reversed to pull out spot and water starting pouring on my and my kids from sides in pass sides front and the front windshield area omgand the sun roof was worst.kids had to go in myslef too it was snow still out.so that dayi oh sunroof needs to be blown out i said well that right frontdoor sounds open when its shut. same night i picked it up said all was good to go and his guy didn't hear any issues with door. the next snow it was worst this was about toward end of march. i called back around 3/15 said its still leaking dude i just want my money back for real and we are good, he said no doesnt work liek that said all his winshield guy he would take a lok at it and tell hijm ihe sent me. did that talked to the guy said he woudl call me the next day week went by so i called him back long story short he said he wasnt fixing it josh the dealer never pays him, i understood. called talked joshgoldstien told him he said well u just have to bring it in and let me have it for a few days he knows i could NOT NOT do that.leave because by now im having to leave apt and in hotel w/2 kids and im not even from here i know nobody. kids have to bev icked up ad dropped off no buses. i didnt and dont trust his people by this time so i didnt it comes out now the truck is dangerous the airbag on right side light has been von since i bought he said it was old truck it was fine no its busted the air bag. the right front seatbelt now is broke it would have to be completely replaced this in 2.5 months. then find truck is like flintstones the front cab from yrs i guess leaking is gone LITERALLY my 5 yr old fits the cab from underneath its should have never been inspec. the day i bought vthe refused to trade or give refund cussed and screamed at me whenever i came lights turnoff at night form damage nooil
The contact owns a 2003 Ford Expedition. While driving 35 mph, the two side air bags deployed without warning or impact. There were no injuries. The local dealer was not contacted. The manufacturer was not notified of the issue. The failure mileage was 144,943.
While driving down a freeway at a speed of approximately 65 I heard a loud pop, my seatbelt tightened and both side curtain airbags deployed, with a lot of smoke. I managed to pull the car over to the right side and called my insurance company. This just happened yesterday so I don't know what to expect from them.
Side airbags spontaneously deployed while driving down the highway. I stopped the vehicle safely and no apparent injury to myself or passenger except for possible hearing loss due to the loud bang on deployment. I used a knife to cut the bags away from the front side windows then continued driving.
- Hickory, NC, USA
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Driving on a paved road in a school zone when at approximately 5 pm, when side airbags deployed. The bags deployed deflated. I was near a residential neighborhood so I pulled off the road and exited the vehicle. I was not hit nor did I hit anyone to cause the bags to deploy.
While driving on vacation on vancouver island near victoria, the driver side air bag deployed for no apparent reason. We were uninjured and drove to the Ford dealer in victoria. No reason was found for the deployment and the system was deactivated by the dealer. It is still inactivated.
While traveling at approximately 70mph in the fast lane westbound on hwy 4 in my 2003 Ford Expedition a extremely loud bang was heard and smoke was seen from inside of the vehicle. At first I thought something had hit the top of the vehicle. Thankfully I kept control of the vehicle and proceeded to merge to the right to pull over in the emergency lane. Upon stopping the vehicle I noticed the side curtain airbags had deployed. Knowing that I didn't hit anything nor did anything hit the vehicle I still walked around the whole vehicle to inspect for any possible causes. After contacting my insurance company they stated that this damage would not be cover due to faulty cause. The vehicle was inspected from my insurance company and they stated no impacted was sustained to the vehicle. Conclusion being that the airbags deployed on their own with no impact, possibly a short or just faulty equipment. I'm glad my family wasn't hurt during this incident.
On Saturday, May 17, 2014 at approximately 1:00 pm, I was driving my vehicle northbound on ca-57 through brea when the side curtain air bags suddenly deployed for no reason. I did not come into contact with any other vehicle or object nor was there an eminent roll over. This caused me to almost loose control of my vehicle, but I was able to regain control and safely move to the side of the road. Once stopped, I opened all the windows to air out the smoke from the air bag deployment.
Lost control, hit parked car and tree, front end damage, driver side fender, driver door, driver received laceration to forehead and two fractured ribs. Air bags did not deploy.
The contact owns a 2003 Ford Expedition. The contact stated that while driving 75 mph, both side curtain air bags deployed independently. The vehicle was taken to a dealer for diagnosis but no cause for the failure was determined. The manufacturer was notified of the failure. The vehicle had not been repaired. The failure and current mileage was 170,000.
The contact owns a 2003 Ford Expedition. The contact stated that while driving approximately 35 mph, the contact crashed the vehicle into a building and the air bags failed to deploy. There were no injuries reported. The vehicle was not taken to the dealer. The manufacturer was not made aware of the failure. The vehicle was destroyed. The approximate failure and current mileage was 100,000. Updated 05/23/13 updated 06/11/2013
The contact owns a 2003 Ford Expedition. The contact stated that while driving 5 mph the side air bags deployed without any warnings. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure who did not offer any assistance. The vehicle was not repaired. The failure and current mileage was 159,000.
My 2003 Ford Expedition and was involved in a crash with another vehicle. The Ford Expedition was traveling at 45 mph when another vehicle going in the opposite direction turned left directly in front of my car. My 2003 Ford Expedition crashed into the side of the other vehicle in the middle of the intersection causing severe damage to the front end and right front quarter panel locations. The passenger airbag deployed but the driver airbag did not deploy.
While driving South in the fast lane, the front left tire blew out (no apparent reason). The driver struggled to maintain control of the SUV but hit the guard rail with the left front bumper traveling approximately 75 mph. The back left tire then blew and the driver hit the guard rail again, at which point the A-frame and front axle were destroyed, eliminating steering and braking functions. The SUV careened on the two left tires, then several moments later the car fell back down to all four wheels, and the vehicle slid across five lanes of traffic to a stop in the far right lane. At no point in time did the airbags deploy.
Head on collision, both vehicles traveling approximately 40 mph. 2003 Expedition air bags did not deploy. Both vehicles were totaled because of the severe impact, however the Expedition air bags did not deploy. As a result the Expedition driver hit his head on the steering wheel, and shoulder on steering wheel, with torn shoulder muscles and possible upper gi bleeding from the sudden stoppage and seat belt injury. *note***- all airbags on the 2010 Suburban did deploy (other totaled vehicle).
The driver owned a 2003 Ford Expedition. The contact stated that the driver was traveling 40 mph and completing a turn when he lost control of the vehicle and crashed head on into a brick building. None of the air bags deployed. The driver was killed and four other passengers were injured. The vehicle was destroyed. The manufacturer was not made aware of the failure. The failure and the current mileages were 100,000. The VIN was not available.
A deer came onto the highway as I was switching lanes and I swerved to prevent hitting. Hit the deer and drag it approx 60 ft. Sparks and flames were coming from the vehicle as we flipped. Vehicle began to flip 6-8 times per passenger (daughter) and a tractor trailer driver. Air bags never deployed. This is the first time for the failure of the bags. The Expedition was totaled because the front and rear window came out, the driver and passenger window in the front row were shattered, the ashtray disconnected and went out the window. The mirrors on the expo were damaged and the body of the vehicle was terribly damaged. A new vehicle was brought a couple of weeks later.
A D V E R T I S E M E N T S
- Guilderland, NY, USA