This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I purchased a 2003 Expedition in September of 2002. I reported a vibration in steering wheel and brake pedal, a clanking noise in the front end, along with a slippage when taking off as vehicle seems to not want to respond when pushing on the gas. They stated the engineers were aware of problem and where working on it. The vehicle has been taken in several times, but these problems still exist. On the 2 appointment for my vehicle I stated to the service area that my brake pedal would go to the floor, and I would have no brakes. They told me my brakes were fine although this has happened twice while driving ever since. As of Oct. 9, 2003 they have had my vehicle a week, and are stating they do not know these problem existing with any other Expedition so they are unsure how to fix the vehicle. At your website that is not true, as I have seen several reports of these same problems on the same vehicle as mine. I am very concerned for mine and my children's safety.
- Centerburg, OH, USA
Search CarComplaints.com for these popular complaint phrases...
A D V E R T I S E M E N T S
- Centerburg, OH, USA