This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The car was running well and suddenly it die. No lights in dash board, no shakes, no any previous sign of trouble. Simply it die. I pumped the accelerator pedal and the car continue running. Next time, few days after the incident, the car does the same. This time do not continue running when I pump gas. I have to put in neutral and start it again. It start at once. Could be more than two weeks without signal of problem and then, it happen again. Some other time, it happen 4 or 5 times in a half hour trip.
The contact owns a 2003 Ford Expedition. The contact stated that while parked on an incline with the engine running and the parking brake engaged, the vehicle erroneously accelerated and crashed into a house. There were no injuries. A police report was not filed. The vehicle was not diagnosed or repaired. The manufacturer was contacted about the failure. The failure mileage was 12,456.
The cruise control won't work at times. The few times it does work the cruise control will accelerate or turn off on it's own. I've taken it to different Ford dealerships as well as two Firestone businesses and they haven't detected anything wrong.
Why is there no warning light, or signal of any kind when the PCM fails? our PCM failed, which caused our catalytic converters, 02 sensors, & fuel pump to fail. Our ignition coils had to be replaced. Would have been nice if a warning light came on the dash. This has caused our Expedition engine to randomly shut off while driving countless times! I have miraculously been able to maneuver my Expedition to the side of the freeway &have it towed eight times without killing myself, my family or any one else! we have had odd electrical and performance problems since August of 2002 when we purchased it. Not one Ford mechanic (3 different dealerships) could ever diagnose or repair issues. Because there is no warning light/code when the PCM is out, the damage snowballs. There are no computer codes, or warning lights to show up on the dash board when the PCM is out, which befuddles the mechanics. We are literally $5,000 in the hole so far! Ford dealership "repaired" our Expedition by replacing the PCM ($1,300). 48 hours after they replaced the PCM, and 18 miles after we drove Expedition off the Ford lot, the "service engine soon" light came up on the dashboard -for the first time ever! we drove back to the Ford dealership, and he said for $3,400 plus tax he could replace our new catalytic converters in "bank one" that were destroyed again, & the "bank two" converters which are now very weak, not up to spec. The driver's seat motor that has been fickle since Aug of 2002, stopped working when we went to pick it up, so I can't drive it, because I can't reach the gas or brake pedals. $800 will fix that, Ford says. If you google "2003 Ford Expedition eddie bauer engine shuts off randomly", thousands of people are reporting the same issues. Until someone crashes and dies, I don't think Ford cares. The consumer also stated the vehicle had electrical problems. The consumer stated the driver's seat motor stopped working while being serviced at the dealer, there were problems with the windows as well.
The contact owns a 2006 Ford Expedition. The contact stated that while driving approximately 65 mph, the vehicle suddenly stalled. The contact was able to restart the vehicle. The vehicle was taken to the dealer for a diagnostic test. The technician stated that the throttle body would have to be replaced. The vehicle was repaired. The approximate failure mileage was 63,000.
- Mayslanding, NJ, USA
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The contact owns a 2003 Ford Expedition. The contact stated that while driving 40 mph and attempted a right turn, the vehicle abnormally accelerated. The vehicle would not stop despite the contacts attempts to brake and the vehicle proceeded to drive onto the pedestrian sidewalk. The contact struck a pedestrian and the pedestrian was killed. The contact sustained injuries to the hands and feet. A passenger sustained injuries to the neck and right foot. The vehicle was destroyed. The manufacturer was contacted but declined any assistance to the contact. A police report was available. The failure and current mileage was 38,000.
The contact owns a 2003 Ford Expedition. The contact stated that the vehicle had a tendency to lunge forward while sitting idle in drive or reverse. The contact stated that when this happened the vehicle had to be placed in neutral gear or the it had to be turned off because the brakes do not stop the vehicle. The contact stated that the problem was connected to the throttle body. The vehicle had not been inspected. The failure mileage was 70000 and the current mileage was 89187.
The contact owns a 2003 Ford Expedition. The contact took the vehicle to the dealer because all of the instrument panel indicators illuminated, except for the brake light. The interior of the vehicle was torn apart and there was an electrical fire. The dealer is ordering a new wiring harness. The vehicle was initially taken to the dealer for the illuminated indicators; however, another failure was found without the contact's knowledge. The failure and current mileages were 83,000. Updated 12-02-08 the consumer also had a problem with the brake lights and the cruise control had to be repaired as well. The consumer stated he never reeived a recall letter for the cruise control. Updated 12/02/08
My 2003 Ford Expedition burst into flames on Sunday, June 22 at 5am. The truck hadn't been driven since 7pm the previous evening. While the travis county fire marshall is still finishing up the investigation, all signs point to the faulty cruise control module. My car was gutted, it also totaled the car next to it and most of my garage went up in flames! Ford should be required to send out serious recall notices to all owners asap! people are dying... just check out www.flamingfords.info.
Gas pedal stuck while under acceleration. While accelerating from a stop light the gas pedal stuck wide open. Managed to get to parking lot while holding brakes to the floor. After several kicks the pedal came unstuck. Took truck to Ford dealer where the service department found that the throttle body sticking due to a shifting in the linkage and carbon build up inside of throttle body. Dealer replaced part #'s 3L1Z9E926 & F65Z9E936 and performed flush of upper plenum with bg induction service.
: the contact stated the vehicle was stopped with the brake pedal depressed and the RPM's surged to 6000. The vehicle was put in park and the engine returned to normal. The vehicle has not been to a dealership.
On March 11, 2004 I was driving my Expedition on the I-95 during rush hour when I noticed that car began to feel very heavy. I also noticed that the speedometer was going down from 65 mph to 45 mph despite fact that I was pressing down the gas pedal, and suddenly all of the engine lights turned on. I was able to pull over on the shoulder of the highway without any incident. I waited for a few minutes and the car restarted with no problem.
2003 Ford eddie bauer Expedition: 3 incidences where when stopping, once in line at mcdonalds and twice when approaching a stop sign, the vehicle motor accelerates and it is impossible to stop the vehicle from moving forward. Dealership has had the vehicle over 3 weeks and cannot duplicate the problem. Since they cannot duplicate the problem-their contention is there is not a problem. I refuse to drive an unsafe vehicle. If they cannot find a problem they need to replace the vehicle and take this one to engineers to research safety hazard. This vehicle only has 9,000 miles it is still a new vehicle.
A D V E R T I S E M E N T S
- Rogers, AR, USA