This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Ford Expedition. While driving at 50 mph the cruise control began making a grinding noise and the vehicle lost power. The vehicle was towed. The contact was concerned about the safety risk after viewing a news report related to the cruise control.
Contact states: Has a 2003 Ford Expedition, which is one of the ones cited in the report from cnn on Thursday June 16, 2005 about the cruise control switch. She is going to call Ford to see about getting it replaced. She has 4 small children, and she car pools with small children all of the time.. she wants to file a complaint with NHTSA.
2003 Ford Expedition caught on fire while parked. The consumer expressed a concern about any risk or danger of sudden short circuiting, sparking, explosion or fire with parking this vehicle, when one day while sitting in their kitchen, they heard a loud rumble emanating from the rear of the house when they saw the front of the vehicle engulfed in flames with the hood blown off. The fire also spread to the consumers home consuming most of it.
My Expedition is a 1yr and 5 months. With less than 500 miles paid for a front end alignment and tire rotation, because of bad vibration at speeds of 60-70 miles an hour. Still had vibration, took it back to dealer, they said the truck came with tires out of balance. Still had vibration, took it back to dealership, a box dealing with the steering wheel had to be replaced. Since then I have paid for another front end alignment and tire balance, now tires have worn so bad dealership will probably blame worn tires for the vibration. There is more!!! the seal on the front windshield came loose and started leaking, and had to be replaced. In the front defrost vent some foam stuff had come loose and would flap around when the vent was on, the dealership called it ( packing) it was replaced or glued back down. The side trim on both sides from the two front doors, to the two rear doors faded badly, and had to be replaced. The dome light had a pinched wire and would flicker when turned on or hit a bump, it was repaired. The power window swith light, driver side went out, and the unit had to be replaced, and now the cruise control will not stay engaged when I hit a bump most of this happened in under a year.
A D V E R T I S E M E N T S
- Streamwood, IL, USA