This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The vehicle in question has been in the shop twice for misfire in the engine. The motor started running rough right after a startup one morning with a substantial amount of smoke coming out of the exhaust and about a week later another enormous amount of smoke on startup in the morning. The chain of events also caused other intermitten problems with the performance of the vehicle such as a sense of slack between the engine and rear differential when up shifting and down shifting. The vehicle also has intermitten problems starting, for example, you have to crank the engine three to four seconds longer than normal and at times I have had to stop the ignition and try again. There have been other problems with the vehicle that have been resolved and a continued problem with the mirrors moving when they are not supposed to, although I have not seen them move while driving as of thus far. Please note the incident date shown below is approximate and is when the problems started. I have filed complaints with Ford Motor Company, department of Consumer Affairs and mailed an application to the dispute settlement board offered through Ford Motor Company.
2002 Ford Expedition. Engine suddenly speeds up when applying brakes during slow speed stop. Considerable brake peddle pressure required to stop vehicle.
- Decatur, AL, USA
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- Melbourne, FL, USA