This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Since we have owned this 2003 Expedition we have had the windshield replaced due to noise and loose stripping, then, the contracting person put in the wrong years windshield. The emissions canister was cracked and was replaced. The muffler would pop after turning off the engine, but couldn't be fixed until verified by Ford. I waited for 3-4 hours one day with 3 children while they let my car run and shut off. We finally called ahead, and had them wait outside on us until we killed the engine to hear it pop. It was a poor muffler weld and was repaired. The side molding rattled badly, and was terribly faded, and that was replaced. The door gets a lot of wind noise, and a whistle in the window. They said window passed the dollar bill test and was fine but it still whistles. They, put a clear strip along inside of door to help noise. It doesn't. then, the rear Continental tire had such horrible, uneven wear, it was extremely dangerous. Bought new tires for $600. Then rear differential malfunctioned, and would make a grinding on turning left or right. They fixed that in March 2005, and it just started doing it again. Now, there is a strange noise when revving the engine to drive coming from under the hood. It is going in tomorrow for the noise and the rear differential. On top of all the repairs, we have had a squeaky brake issue. Also, they have said they were good. They just get a lot of brake dust, just sand them. Our side windows shimmies all the time. ! I did invest in an extended warranty!.
While driving 30 mph, the vehicle vibrated uncontrollably. Suddenly, the vehicle stalled. The driver tried to restart the vehicle and was not able to do so. The vehicle was towed to the dealer for inspection. The mechanic informed the driver that the alternator and battery needed to be replaced. While unlocking the driver's door with the automatic switch both side rear view mirrors would automatically move up and down. The vehicle was taken to the dealer for inspection. The mechanic replaced both side rear view mirror motors. Consumer adds both side view mirrors motors replaced 2 to 3 more times. The fog light housing replaced, rear light covers replaced due to moisture, heater core switch replaced from dash. Brakes squealing when applied. Transmission slipping and power steering pump winding.
While driving consumer applied the brakes and pedal went to the floor. ABS braking light appeared on the dashboard and remained on. Consumer was able to drive the vehicle to the dealer for inspection, and mechanic determine dthat the ABS brake module needed to be replaced.
While driving at any braking conditions and when depressing the brake pedal was delayed in braking which resulted in extended stopping distance. Consumer made contact with the dealership on seven separate occasions, but the problem still occurred.
- Farmington, MO, USA
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While driving at 30 mph applied the brakes and brake pedal went to the floor, resulting in extended stopping distance. Dealer stated that ABS system was not working properly.
ABS braking system light appeared on the dashboard without any warning. The driver was concerned because of the brake power failed, and vehicle was not stopping properly. Pedal was hard while pressing all the way down to the floor.
On a number of occasions the ABS system has failed to perform as described by the manufacturer. Upon stopping when the ABS takes over my vehicle bucks and sends me bucking through intersections. According to the dealership where I purchased this is the way the ABS works. This vehicle also has very poor visibility, there are many large blind spots.
A D V E R T I S E M E N T S
- Ellsworth Afb, SD, USA