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4.1

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
28,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Ford Expedition brakes problems

brakes problem

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2003 Ford Expedition Owner Comments

problem #2

Aug 102005

Expedition 8-cyl

  • Automatic transmission
  • 27,100 miles

A D V E R T I S E M E N T S

Braking system degredation, all four brake pads and rotors need to be replaced at 27K miles. During the first week of driving the new vehicle I noticed that the braking system performed worse than the 2000 Expedition I had just traded in. After explaining this to the dealer, they decided to replace all four brake pads and rotors during the first month of ownership. After a rountine maintanence at 26K miles, I was told that the brake pads had 10% life left and all four rotors needed to be replaced. The rotors were beyond specifications for turning. I returned to the dealer and they explained to me that the warranty will not cover this work and that I would have to pay for the replacement. I am afraid that I may not be able to avoid an accident due to possible total brake failure. The dealer and maker said it's a maintanence issue and I am responsible for it's replacement. I have heard of other people having the same problem with the 2003 Expedition and have found several complaints on the internet with the same issue.

- Whittier, CA, USA

problem #1

Jun 072005

Expedition 8-cyl

  • Automatic transmission
  • 29,900 miles
We had excessive brake dust and then at 29,000 miles when we would turn right it began squeeking. We took it to the dealer and they stated we needed brake pads (first time changing and they were not even to the metal clip) and that the rotors needed to be replaced because they were wore down below the saftey level. Dealer made many excuses like tire size, rims (they sale exact rims at dealer) and finally stated they did not know. When contacting Ford customer care rep stated that it is too soon to change but that the regional manager said it is maintance issue and that we must pay for them. They state that technical bulletin (which they have on pads and rotors) are not recalls so even if they know they have a problem the consumer has to pay the price until they are forced to do an official recall. This is unfair and needs to be changed!!!!!!

- Norwalk, CA, USA

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