On December 9, 2004, I delivered my 2003 Ford Expedition to the aspen tire and auto center in castle rock, co for the brake repairs upon completion of the 30,000 mile service at the medved Ford dealership in castle rock, co. I had reported to Ford that the brakes began squeaking that morning and continued to squeak for several seconds after the brake pedal was released. Ford advised it needed new front brake pads, but I opted to take it elsewhere for the repairs. I immediately dropped the vehicle off at the aspen tire and auto center, 4978 front street, castle rock, co 80104 after medved completed the initial work. When the aspen tire and auto service technicians examined the brake system, they reported to me that both rotors were unevenly worn and warped. Additionally, the left caliper was not releasing properly. I was in the vicinity and was able to inspect the entire brake system in their service center. The aspen tire and auto center brought the right rotor to minimum safety specifications, but was unable to salvage the left rotor. Their technicians cleaned the brake system, which allowed both calipers to perform normally. Both rotors had to be replaced. As a Ford owner for the past eight years, I never experienced such a significant and unsafe deterioration of a braking system. If the repairs to the rotors and calipers had not been addressed, the vehicle would not have been able to deliver optimal braking performance, endangering the lives of my family, other motorist, and myself. This vehicle never performed any driving activities that would greatly alter the normal wear on the braking system. It is used primarily as a Transport vehicle to and from work, on a relatively even driving surface. There is no justifiable reason why this vehicle experienced these problems with only 33,131 miles. I have spoken to other Ford Expedition owners who have experienced identical problems with the front brakes on their vehicles.

- Denver, CO, USA

When applying brakes at any speed in curves or at an incline, brake pedal will buckle and go to the floor, resulting in no braking action. This happened 8 times. On 27 may at take off after a complete stop, consumer applied brake, no braking action, vehicle hit another. Damage was $1272.

- Baltimore, MD, USA